This hybrid role (in office Tues-Wed-Thurs) can be based in Charlotte, NC, Dallas, TX, Scottsdale, AZ, or Malvern, PA.
Responsibilities
- Design, develop, and maintain engaging cybersecurity learning experiences using Articulate Rise 360, Storyline, or similar learning-authoring platforms.
- Create security awareness content and communications, including articles, campaigns, videos, infographics, presentations, job aids, newsletters, and other educational materials.
- Partner with cybersecurity subject matter experts to translate technical concepts into effective learning experiences and communications for diverse audiences.
- Support enterprise security awareness campaigns and initiatives that improve employee understanding of cybersecurity risks and promote secure behaviors.
- Assist with the design, execution, and continuous improvement of social engineering programs, including phishing, vishing, smishing, and related behavioral security initiatives.
- Develop and incorporate gamified learning techniques, interactive challenges, quizzes, simulations, scenario-based learning, and other engagement strategies to increase participation, reinforce secure behaviors, and improve knowledge retention.
- Apply adult learning principles, instructional design methodologies, behavioral science concepts, storytelling, and learner-centered design techniques to create impactful educational experiences.
- Create visual, multimedia, and interactive learning assets using tools such as Adobe Creative Cloud, Adobe Firefly, Canva, and other content-development platforms.
- Support video production and multimedia content creation efforts, including scripting, filming, audio recording, editing, post-production, and publishing.
- Monitor and analyze learning effectiveness, learner feedback, campaign engagement, simulation outcomes, and other program metrics to identify opportunities for improvement.
- Create dashboards, reports, presentations, and storytelling materials that communicate program outcomes and human risk insights.
- Collaborate with business, technology, communications, learning, compliance, risk, and fraud partners to deliver successful awareness and learning initiatives.
- Leverage artificial intelligence and emerging technologies to improve content creation efficiency, learner engagement, and overall program effectiveness.
- Participate in special projects and perform other duties as assigned.
Required Qualifications
- 3+ years of professional experience in one or more of the following: Learning & Development, Instructional Design, Employee Communications, Security Awareness, Cybersecurity, Marketing, Content Development, or a related field.
- Experience designing and developing digital learning content using Articulate Rise 360 or similar learning-authoring tools.
- Experience developing written, verbal, and visual communications for employee or professional audiences.
- Experience creating employee-facing educational content, communications, or learning materials.
- Experience translating complex technical concepts into clear, engaging, and actionable content.
- Experience coordinating projects and collaborating with stakeholders.
- Undergraduate degree in a related field or equivalent work experience.
Preferred Qualifications
Experience in several, but not necessarily all, of the following:
- Security Awareness, Human Risk Management, or cybersecurity education programs
- Cybersecurity communications, employee engagement campaigns, awareness marketing, or internal communications programs
- Adult learning theory and learner experience design
- Behavioral science, behavior-change methodologies, habit formation, nudge theory, or learner motivation techniques
- Gamified learning, scenario-based learning, simulations, challenges, badges, or other engagement-driven learning approaches
- Experience using generative AI and AI-powered content creation tools to develop learning, communications, multimedia, or creative assets
- Graphic design using Adobe Photoshop, Adobe Firefly, Illustrator, Canva, or similar creative tools
- Video production, photography, videography, audio recording, and editing
- Creating professional learning videos, podcasts, webinars, or multimedia content
- Survey design, learner feedback analysis, and learning measurement
- Data visualization, reporting, and program analytics
- Security culture assessments, focus groups, or employee research
- Financial services or regulated industry experience
Certifications
Professional certifications are encouraged and considered a plus, including:
- SANS Security Awareness Professional (SSAP)
- CompTIA Security+
- Associate Professional in Talent Development (APTD)
- Certified Professional in Talent Development (CPTD)
- Certified Instructional Designer or equivalent learning certifications
- Other relevant certifications in cybersecurity, learning, communications, instructional design, multimedia production, or project management
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
