SDMS Technical Lead

Katalyst HealthCares and Life Sciences

• $100K — $130K *
US-AnywhereRemote in Illinois, US
Information Technology
5 - 7 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • 5+ years as a technical/systems analyst, especially in enterprise applications
  • Experience with lab informatics platforms such as Thermo Fisher Chromeleon CDS and Agilent ECM
  • Skilled in PowerShell scripting for health checks and log collection
  • Proficient in managing Active Directory groups and permissions
  • Solid understanding of TLS/SSL certificates and PKI processes
  • Experience in change-controlled and regulated environments

Responsibilities

  • Drive environment build and readiness for DEV/TEST/PROD phases
  • Own and coordinate network and security enablement tasks
  • Manage TLS certificate processes including requests and troubleshooting
  • Control identity and access via AD groups and permissions
  • Support application upgrade readiness for lab informatics platforms
  • Coordinate operational readiness activities such as backups and monitoring
  • Execute cutover checklists and coordinate hypercare triage with IT vendors
  • Document and maintain comprehensive technical artifacts throughout the SDLC

Benefits

  • Comprehensive technical training and development opportunities
  • Flexible working arrangements to promote work-life balance
  • Collaboration within a supportive team environment
  • Access to the latest technology and tools
  • Opportunities for career advancement within the organization
Full Job Description
Job Description:
  • Technical Analyst to support the technical/infrastructure workstream of an SDMS upgrade program.

Responsibilities:
  • Environment build & readiness: Drive DEV/TEST/PROD readiness (server sizing inputs, VM provisioning coordination, storage, OS baseline, access, endpoint readiness).
  • Network & security enablement: Own/coordinate firewall rule requests, port/protocol mapping, connectivity testing, and troubleshooting across app/DB/file shares/instrument endpoints.
  • Certificates / PKI: Coordinate TLS certificates (requests, installation coordination, renewals), validate trust chains, and troubleshoot TLS/certificate issues impacting services/web components.
  • Identity & access: Manage AD groups, service accounts permissions, least-privilege access, and access matrix documentation.
  • pplication technical support: Support install/upgrade readiness activities for Agilent ECM, Chromeleon CDS, Rotronic RMS, and Waters LC/MS data flow touchpoints (or comparable platforms).
  • Operational readiness: Coordinate backup/restore approach, monitoring requirements, AV exceptions (as needed), patching windows, and operational runbooks for steady-state support.
  • Cutover & hypercare: Execute/coordinate cutover readiness checklists, smoke tests, and hypercare triage with IT and vendors; maintain issue log and drive resolution.
  • Ensure comprehensive technical documentation is developed and maintained throughout the SDLC for the SDMS upgrade program. This includes compiling System Design Specifications received from vendors, preparing and updating the Access Control Plan, documenting the Transition to Support process, and other required artifacts to support operational readiness and traceability.

Requirements:
  • Experience with Thermo Fisher Chromeleon CDS, Agilent ECM, Rotronic RMS, and/or Waters LC/MS integrations (or comparable lab informatics platforms).
  • Experience supporting lab/instrument environments (segmented networks, instrument PCs, controlled patching windows).
  • PowerShell/scripting for verification/health checks and log collection.
  • Familiarity with validation support artifacts (IQ/OQ readiness evidence, configuration records).
  • 5 years in technical analyst/systems analyst roles supporting enterprise on-prem applications.
  • Strong experience with Windows Server and enterprise application troubleshooting (services, logs, performance basics).
  • Proven success coordinating server provisioning (VMs, storage, access, environment readiness).
  • Proven experience with firewall rules/port management, DNS basics, connectivity testing, and issue triage.
  • Working knowledge of TLS/SSL certificates and enterprise PKI request processes.
  • Experience with Active Directory, service accounts, permissions, and least-privilege concepts.
  • Familiarity with SQL Server connectivity concepts (instances, ports, authentication patterns) and partnering with DBAs.
  • Experience operating in change-controlled / regulated environments (documentation, traceability, governance).
* Ladders Estimates

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