Scrum Master to support agile delivery teams responsible for operating and maintaining cloud environments across Azure, AWS, and Google Cloud Platform (GCP). The ideal candidate is an energetic, servant-leader who is passionate about agile principles and practices, with a strong understanding of cloud operations and infrastructure delivery. The ability to obtain or maintain an active Secret clearance is required to support our government customer.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
The Scrum Master will play a critical role in facilitating agile ceremonies, removing impediments, and enabling high-performing delivery teams responsible for operating and maintaining cloud environments across Azure, AWS, and GCP. The Scrum Master will work closely with Product Owners, engineers, security engineers, and program leadership to ensure teams remain focused, aligned, and continuously improving. This individual will support multiple small, focused teams managing cloud service offerings at varying FISMA compliance levels. Principal responsibilities will include but are not limited to:
- Serve as a servant-leader and coach for one or more agile delivery teams, championing Scrum values, principles, and practices across the organization.
- Facilitate all Scrum ceremonies including Sprint Planning, Daily Standups, Sprint Reviews, Sprint Retrospectives, and Backlog Refinement sessions.
- Work closely with Product Owners to ensure the product backlog is well-maintained, clearly prioritized, and that user stories are clearly defined with actionable acceptance criteria.
- Identify, track, and actively work to remove impediments and blockers that hinder team progress, escalating issues to program leadership when appropriate.
- Foster a culture of collaboration, transparency, continuous improvement, and accountability across cloud engineering and operations teams.
- Support and coordinate delivery activities across teams responsible for Azure, AWS, and GCP cloud environments, ensuring alignment with program goals and customer requirements.
- Facilitate cross-team coordination and dependency management to ensure smooth delivery across multiple cloud platforms.
- Partner with engineering leads and security engineers to ensure that compliance, security, and operational requirements are accounted for in sprint planning and backlog management.
- Track and communicate team velocity, sprint progress, and delivery metrics to stakeholders and program leadership.
- Support teams in the adoption and continuous refinement of DevOps and CI/CD practices as they relate to cloud infrastructure delivery.
- Assist teams in maintaining documentation, operational plans, and implementation records for cloud solutions across Azure, AWS, and GCP environments.
- Promote a culture of automation, operational excellence, and process improvement within and across delivery teams.
- Participate in program-level Agile ceremonies and contribute to broader Agile transformation efforts across the organization.
- Support teams operating at FISMA Moderate and FISMA High compliance levels, ensuring sprint activities account for regulatory and security requirements.
Education and Experience:
- Bachelor's degree in computer science, Business Administration, Information Technology, Project Management, or a related field from an accredited college or university.
- 5+ years of experience as a Scrum Master, with demonstrated experience supporting technical engineering or cloud infrastructure teams.
- Certified Scrum Master (CSM) or Professional Scrum Master (PSM I) certification required.
- Demonstrated experience working with teams that develop, operate, or maintain cloud environments in one or more of the following platforms: Azure, AWS, or GCP.
- Experience supporting teams within a federal government IT environment.
- Experience supporting teams operating within FISMA Moderate and/or FISMA High compliance environments.
Required Skills and Competencies:- Exceptional communication skills in English - both written and oral - with the ability to communicate effectively with both technical and non-technical stakeholders, including executive leadership.
- Strong understanding of Agile and Scrum principles, values, and practices, with the ability to coach teams at varying levels of Agile maturity.
- Ability to facilitate productive, focused Scrum ceremonies and drive meaningful outcomes.
- Experience working with and supporting cloud infrastructure or cloud operations teams in Azure, AWS, and/or GCP environments.
- Proficiency with Agile project management and collaboration tools such as Jira, Confluence, Azure DevOps, or similar platforms.
- Strong understanding of the DevOps lifecycle, CI/CD practices, and how they intersect with cloud infrastructure delivery.
- Demonstrated ability to identify and remove impediments, manage risks, and escalate issues appropriately.
- Ability to track and report on team velocity, sprint metrics, and delivery progress in a clear and concise manner.
- Experience managing cross-team dependencies and coordinating delivery across multiple concurrent workstreams.
- Strong organizational skills with the ability to manage multiple priorities simultaneously in a fast-paced environment.
- Commitment to building and sustaining a culture of collaboration, transparency, and continuous improvement.
- Ability to obtain and maintain a government security clearance.
Desired Skills and Competencies:- Advanced Agile certifications such as Advanced Certified Scrum Master (A-CSM), SAFe Scrum Master (SSM), or Professional Scrum Master II (PSM II).
- Familiarity with Scaled Agile Framework (SAFe).
- Experience with Kanban methodology and familiarity with hybrid Agile delivery approaches.
- Working knowledge of cloud platforms including Azure, AWS, and GCP, including familiarity with common cloud services, IaaS/PaaS offerings, and cloud operations concepts.
- Familiarity with FISMA compliance frameworks and FedRAMP authorization processes.
- Experience supporting teams responsible for Infrastructure as Code (IaC) delivery using tools such as Terraform, Ansible, or similar.
- Knowledge of cloud security best practices and how security requirements are incorporated into agile delivery workflows.
- Familiarity with Zero Trust architecture principles and their implications for cloud operations teams.
