Job Summary
The Scrum Master - II is responsible for leading and facilitating Agile delivery for cross-functional teams working on business-critical initiatives. This role provides delivery management oversight, removes impediments, coaches teams and Product Owners on Agile practices, and ensures delivery goals, milestones, and deliverables are achieved in accordance with established processes and governance standards.
Key Responsibilities
• Plan, lead, organize, and motivate cross-functional teams handling initiatives of medium to medium-high complexity and visibility.
• Serve as a primary communication hub between functional departments and teams to identify risks, formulate plans, and coordinate activities to ensure timely sprint completion.
• Adapt processes and promote continuous improvement to maximize team productivity.
• Coach Product leaders on roadmap development and backlog management.
• Coach Agile teams on user story writing, sizing, and acceptance criteria definition.
• Drive the development of release and sprint roadmaps.
• Identify and remove impediments affecting Agile team delivery.
• Ensure effective communication between the Agile team and the Product Owner.
• Coordinate and facilitate sprint planning, PI planning, sprint execution, impediment tracking, sprint reviews, and retrospectives.
• Partner with project and release managers on production deployment activities as needed.
• Collaborate with Product Owners on short-term and long-term release planning and maintain a healthy, execution-ready backlog.
• Develop reports on sprint execution status, schedules, and Agile metrics, including velocity and cycle time.
• Hold teams accountable for delivering planned PI and sprint outcomes.
• Apply risk management practices in decision-making and contribute to the function's risk management activities.
Required Qualifications
• Comprehensive knowledge of concepts and principles within the functional area, including the ability to coach teams on Agile practices and adherence to Agile methodologies.
• Excellent interpersonal, negotiation, and creative problem-solving skills.
• Strong attention to detail and effective oral and written communication skills tailored to the intended audience.
• Ability to work independently on broad assignments or under general direction regarding scope and objectives.
• Ability to make decisions within established standards and achieve planned results using professional methods, training, business principles, and practical experience.
