Scrum Master - Healthcare ITCORMAC is seeking a Scrum Master to serve multiple Agile teams within a SAFe Agile Release Train (ART). This role ensures alignment with SAFe principles and federal contract requirements, keeping teams focused, unblocked, and continuously improving while maintaining transparency with leadership and government partners.
Responsibilities:- Serve as Scrum Master for multiple Agile teams within a SAFe Agile Release Train (ART), ensuring alignment with SAFe principles and federal contract requirements
- Facilitate SAFe and team-level ceremonies including iteration planning, daily stand-ups, backlog refinement, iteration reviews, retrospectives, and system demos
- Partner with Product Owners, Product & Program Management, and Release Train Engineers (RTEs) to support PI Planning, iteration execution, and dependency management
- Identify, track, and help resolve risks, impediments, and cross-team dependencies, escalating as needed through the ART
- Coach teams on Agile and SAFe best practices, fostering continuous improvement and increasing team maturity and performance
- Support PI Objectives development, commitment tracking, and progress reporting throughout the Program Increment
- Monitor and report Agile metrics such as velocity, predictability, capacity, and flow metrics to leadership and federal stakeholders
- Ensure transparency and compliance with federal governance, documentation, and security requirements while maintaining Agile delivery principles
- Collaborate with stakeholders and government partners to ensure shared understanding of priorities, scope, and delivery expectations
- Promote a culture of collaboration, accountability, and continuous learning across the ART
- Maintain team capacity and time off for planning purposes
Basic Qualifications:- Bachelor's degree in Business, Information Technology, Computer Science, or a similar field
- Must be a U.S. Citizen
- Must be able to obtain a Public Trust (Tier I) Clearance
- Minimum of 3+ years of professional experience as a Scrum Master
- Minimum of 1+ years of hands-on experience working in a SAFe environment
- Experience supporting or facilitating PI Planning for a team
- Experience regularly facilitating Scrum/Agile ceremonies, including Sprint (iteration) Planning, Daily Stand-ups, Backlog Refinement, Reviews, and Retrospectives
- Experience working with teams and stakeholders to remove impediments, escalating when necessary
- Experience regularly partnering with Product Owners on refinement, priorities, and sprint readiness
- Experience identifying and coordinating cross-team dependencies and risks
- Hands-on experience using Jira in an Agile environment, including managing boards, sprints, and team work
- Experience working with Agile delivery metrics such as velocity, burndown/burnup, cycle/lead time, and predictability/commitment metrics
- Demonstrated ability to coach teams through root-cause discussions on capacity, estimation, blockers, and improvement opportunities when commitments are missed
- Experience supporting software delivery under federal contract governance, documentation, and security requirements
- Strong written and verbal communication skills, with the ability to work independently and as part of a cross-functional team in a fast-paced, highly regulated environment
Preferred Qualifications:- Master's degree in a relevant field
- 5+ years of professional experience as a Scrum Master
- 3+ years of hands-on experience working in a SAFe environment
- Experience supporting or facilitating multiple PI Planning events
- Experience regularly managing dependencies and risks across teams within an Agile Release Train
- Experience in Jira creating filters, dashboards, or delivery metrics
- SAFe Scrum Master (SSM), SAFe Advanced Scrum Master, or equivalent Agile certification
- Experience as a Scrum Master on federal government contracts
- Experience supporting Kanban teams alongside Scrum teams within the same ART
