Application Management

Integrated into the AMPS department and under the supervision of an AMPS Team Manager, the overall responsibility ofan AMPS Consultant is to support our outsourced SAP client as follows:

• Provide application support and consultancy through expert advice, guidance, and appropriate technical actions.

• Manage and resolve standard support tickets, following functional analysis and technical guidance from senior team members.

• Develop and maintain clean, reliable, and easily maintainable code and system configurations in line with Strada best practices.

• Execute system tests using either provided or self-generated test data to ensure that applications and developments meet agreed specifications.

• Prepare clear and comprehensive technical and functional documentation for all issues handled.

• Organize and manage daily priorities and assigned tickets, ensuring deadlines are consistently met. Regularly report on progress and status to the AMO Team Manager.

• Maintain effective communication channels both internally and externally, ensuring timely updates on issue status, resolution, and root cause.

• Demonstrate a solid understanding of HR processes and the overall SAP HCM system architecture.

Qualifications

What we ask for :

• Bachelor or Master27s degree with a Business or Technical emphasis, or equivalent

• Solid verbal and written communication skills in English and French

• Previous experience in SAP HCM application maintenance is a plus

• Intellectual curiosity and motivation to learn new technologies at a fast pace

• Strong interest in delivering high-quality support in the field of Human Resources

• Ability to multi-task and work in a constantly changing, fast-paced environment while maintaining high quality standards

• Service-oriented with a strong client focus and sense of accountability

• Commitment to the customer, the team, and the project

• Strong analytical and problem-solving skills

• Discretion and ability to respect the confidentiality of information

What we offer:

• International business environment and opportunity to use foreign languages

• Work in a culture where you can achieve excellence in your career and develop to your strengths

• Young and dynamic office environment

• Flexible benefits package, including life insurance, health insurance, etc.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.