Overview:
Job Title: Salesforce Tech Lead (Customer Success management)
Location: Remote for now ( Santa Clara, CA / Dallas, Tx/ New Jersey)
Type of hire: Full time or contract
Job Responsibilities:
• Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements and company goals
• Manage daily support and maintenance of internal Salesforce instance, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements
• Communicate with project managers, clients and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment
• Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully
• Interact directly with clients, managers and end users as necessary to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications and interactions with internal Salesforce instances
• Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow
• Collaborate with various internal departments, including marketing, product development and operations, to ensure Salesforce environment supports internal needs relating to functionality and performance
Job Skills & Qualifications
Required:
• Bachelor's degree in computer science or equivalent
• Minimum work experience: Six years of software development and four years of Salesforce application development
• Self-motivated and creative
• Proficient with Salesforce basics, Apex, VisualForce, Lightning and JavaScript
• Development using Standard Salesforce and Force.com platform (Lightning, Apex, Triggers, Workflow rules, VF pages)
• Experience in multi-system integration (both SOAP and REST), WSDL and other integration methods newly introduced in SFDC
• Salesforce.com Architecture, Design, Development, Administration and Operational Support required.
• Experience in source code control
• Client facing experience is a must
Preferred:
• Salesforce Developer Certification - Platform developer 1 & 2
• Experience developing customer-facing applications
• Experience in Salesforce community development
• Experience in Agile methodology
Skills:
Salesforce
