Guidehouse

Salesforce Solution Consultant (Business Analyst)

Guidehouse$92K — $153K *
US-AnywhereRemote in United States
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in functional consulting, solution consulting, or business analysis within a Professional Services context
  • Hands-on experience with Salesforce configuration; relevant certifications preferred
  • Knowledge of the full services engagement lifecycle from discovery to go-live
  • Strong facilitation and communication skills with diverse stakeholders
  • Ability to create clear documentation of solution designs like TDDs and process flows
  • Experience working in cross-functional delivery teams
  • US Citizenship and ability to obtain a Secret clearance are required

Responsibilities

  • Lead workshops to understand business challenges and gather requirements
  • Design and configure Salesforce solutions following best practices
  • Develop Technical Design Documents and configuration specifications for delivery teams
  • Collaborate with Technical Architects and QA throughout project lifecycle
  • Act as a functional subject matter expert on specific Salesforce clouds during delivery
  • Support user acceptance testing and manage defect resolution with QA
  • Contribute to go-live activities, including data validation and training support

Benefits

  • Comprehensive medical, dental, and vision insurance
  • Personal and family sick time along with paid holidays
  • Eligibility for a discretionary variable incentive bonus
  • Parental leave and adoption assistance
  • 401(k) retirement plan
  • Basic and supplemental life insurance options
  • Health Savings Account and flexible spending accounts
  • Short-term and long-term disability insurance
  • Student loan paydown and tuition reimbursement
  • Personal development and learning opportunities
  • Skills development and certification assistance
  • Employee referral program and community outreach initiatives
  • Emergency back-up childcare program
  • Mobility stipend
Full Job Description
Job Family:
SAAS/PAAS/Cloud Consulting

Travel Required:
Up to 10%

Clearance Required:
Ability to Obtain Secret

What You Will Do:

The Solution Consultant is a key delivery practitioner within Salesforce Practice, responsible for translating customer business requirements into scalable, best-practice Salesforce solutions. Operating at the intersection of strategy and delivery, this role partners closely with Engagement Delivery Managers, Technical Consultants, Solution Architects, and Client Partners to drive successful customer outcomes from discovery through go-live and beyond.

Responsibilities:
  • Lead customer discovery and requirements-gathering workshops to surface business challenges, process gaps, and solution requirement
  • Design and configure Salesforce solutions aligned with the Salesforce Professional Services Methodology (SPSM) and Well-Architected framework
  • Develop Technical Design Documents (TDDs), solution blueprints, and configuration specifications to guide delivery teams
  • Collaborate cross-functionally with Technical Architects, QA Consultants, Change Management leads, and Engagement Delivery Managers throughout the engagement lifecycle
  • Serve as the functional subject matter expert on one or more Salesforce clouds (e.g., Sales Cloud, Service Cloud, Data Cloud, Agentforce) during active delivery engagements
  • Support UAT planning and execution, including defect triage and resolution in partnership with QA
  • Contribute to go-live readiness activities including data migration validation, training support, and hypercare coverage
  • Participate in knowledge-sharing, internal enablement, and onboarding initiatives (e.g., Skill Up Lab, KSO-aligned activities)
  • Maintain utilization targets consistent with AMERS delivery standards while delivering high-quality outcomes


What You Will Need:
  • Minimum of THREE (3) years of experience in a functional consulting, solution consulting, or business analysis role within a Professional Services or delivery environment
  • Hands-on Salesforce configuration experience; relevant certifications strongly preferred (e.g., Salesforce Administrator, Platform App Builder, or cloud-specific credentials)
  • Familiarity with the full services engagement lifecycle - from discovery and design through build, UAT, and go-live
  • Strong facilitation skills with the ability to lead workshops and communicate effectively with business and technical stakeholders
  • Ability to document and communicate solution designs clearly through TDDs, process flows, and configuration guides
  • Comfortable working in matrixed, cross-functional delivery teams
  • US Citizenship is contractually required for this role
  • Selected candidate must be able to obtain up to a Secret clearance
  • Selected candidate must be able to travel up to 25%


What Would Be Nice To Have:
  • Industry experience in a relevant vertical (e.g., Public Sector, Financial Services, Healthcare, Manufacturing) is a plus
  • Agentforce Experience


The annual salary range for this position is $92,000.00-$153,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:
  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave and Adoption Assistance
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Student Loan PayDown
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program
  • Mobility Stipend


About Guidehouse

Guidehouse is a management consulting firm headquartered in Washington, D.C. The firm provides consulting services to clients in the public and commercial sectors, with a focus on energy, financial services, healthcare, national security, and aerospace and defense. Guidehouse was founded in 2018 as a spin-off from PwC. The firm has over 7,000 employees and operates in more than 50 locations worldwide.
Learn more about Guidehouse
Size
8,000 employees
Industry
Founded
2018

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