Bachelor's degree in Computer Science, IT, or equivalent experience
8+ years' experience in Salesforce administration and platform development
5+ years' experience with Salesforce CPQ or Billing solutions
Experience leading large-scale Salesforce projects from concept to deployment
Strong understanding of Salesforce security and governance
Proven skills in business analysis and solution design
Excellent analytical and communication skills in fast-paced environments
Responsibilities
Translate complex business requirements into scalable Salesforce solutions
Lead end-to-end solution design for Salesforce CPQ and Billing
Implement Salesforce solutions using declarative tools like Flows and approval processes
Evaluate current and future-state architectures, recommending improvements
Ensure solutions meet security and performance standards
Provide mentorship and technical guidance to junior developers
Troubleshoot and resolve complex issues related to CPQ and Billing
Benefits
Comprehensive health and wellness benefits
Opportunities for mentorship and internal career mobility
Free LinkedIn Learning licenses for personal development
Geographical programs to support education costs
Inclusive workplace fostering innovation and partnership
Policies promoting work-life balance
Support for international relocations and residency processes
Full Job Description
As Senior Salesforce Solution Architect at Epicor, you will be responsible for translating complex business requirements into scalable technical solutions across Salesforce CPQ, Billing, Revenue, and related systems. You will design and deliver high-quality implementations while ensuring alignment with platform best practices, security standards, and performance expectations. You will be responsible for leading solution architecture from concept through deployment and adoption. We are seeking applicants with strong analytical thinking, deep Salesforce expertise, and the ability to collaborate effectively across cross-functional teams.
What you will be doing:
Translate complex business requirements into scalable functional and technical solution designs across Salesforce ecosystems
Lead architecture and end-to-end solution design for Salesforce CPQ, Billing, Revenue, and adjacent business systems
Design and implement Salesforce solutions using declarative tools such as Flows, validation rules, approval processes, and custom objects
Evaluate current-state vs. future-state architectures, identifying gaps and recommending improvements aligned to industry best practices
Ensure solutions are secure, scalable, performant, and aligned with Salesforce platform governance and lifecycle standards
Provide technical leadership, mentorship, and guidance to junior developers and cross-functional team members
Troubleshoot and resolve complex CPQ and Billing issues while staying current with new Salesforce features and enhancements
What you will likely bring:
Bachelor of Science degree in Computer Science, Information Technology, or equivalent experience
8+ years' experience in Salesforce administration and platform development within enterprise environments
Demonstrated experience leading large-scale Salesforce initiatives from requirements gathering through deployment
Strong understanding of Salesforce security, governance, release management, and platform lifecycle management
Proven expertise in business analysis, process mapping, solution design, and stakeholder facilitation
Excellent analytical, problem-solving, communication, and time management skills in fast-paced environments
What could set you apart:
Salesforce certifications such as Salesforce Administrator, Salesforce CPQ Specialist, CPQ and Billing Consultant Accredited Professional, or Platform Developer I / II
Experience with Conga document generation and quote template design
Proficiency in Apex, Visualforce, Lightning Web Components, and Salesforce APIs
#LI-DW #LI-Hybrid
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
