5+ years of experience as a Business Analyst with a Salesforce background.
3+ years of experience in SQL.
Proficient in translating business requirements into technical specifications and implementing solutions.
Experience in an Agile work environment.
Hands-on knowledge of PowerBI is preferred.
Familiarity with SOX and/or Audit processes is a plus.
Strong problem-solving, analytical, and communication skills.
Responsibilities
Engage regularly with stakeholders to prioritize backlog and incorporate new requests.
Create and update Business Requirement Documents (BRDs) and relevant processes.
Develop and maintain requirement documents for Dashboards and Reporting.
Enter User Stories, support backlog grooming, and assist in sprint prioritization.
Collaborate with Development and QA teams for requirement validation and testing support.
Manage communications with the userbase during item rollouts.
Update process documents to reflect current requirements.
Assist end users with inquiries, reporting needs, and process completions.
Recommend efficiencies for application data support in collaboration with the Data Quality team.
Maintain a project plan and keep stakeholders updated on progress.
Full Job Description
Day to Day Responsibilities:
Engage with key stakeholders on regular cadence to prioritize backlog and take in new requests.
Create and update Business Requirement Documents (BRDs), Processes, and documented artifacts relevant to deliverable items.
Create and update requirement documents as they relate to Dashboards and Reporting.
Support in entering User Stories, Backlog Grooming, Process Flows, User Acceptance Criteria, and participate in the sprint backlog grooming and prioritization process.
Collaborate with Development and Quality Assurance teams to validate requirements, support integration and user acceptance testing.
Coordinate communications with the userbase as items are rolled out.
Update process documents to reflect current requirements.
Provide additional support to end users as it relates to answering questions, assist in reporting needs and review processes to complete tasks for each of the supported applications.
Review and recommend efficiencies for application data support processes and engage with the Data Quality and Enrichment team on actionable process and data improvements.
Creating and maintaining standard Reports & Dashboards
Maintain a project plan and keep stakeholders informed of progress
Experience and Knowledge
5+ years of experience as a BA, Salesforce background
3+ year in SQL
Effective in translating Business Requirements into technical specifications and implementing the solutions.
Experience working in Agile environment.
PowerBI hands-on knowledge is a plus.
SOX and/or Audit experience is a plus.
Versatile, excellent problem-solving, analytical, written, and verbal communication skills.
Dashboarding Tools (IBM Cognos, Power BI, Tableau)
Advanced Microsoft Excel skills (Index Match, Power Query, etc.) is a plus
