What You’ll Do:

🔧 Platform Administration & Configuration

• Manage users, roles, profiles, permission sets, and security models

• Configure and maintain custom objects, validation rules, approvals, and Lightning pages

• Build and optimize advanced Flows and automation frameworks

⚙️ Automation & Light Development

• Design scalable solutions using Flow and platform tools

• Build and maintain lightweight Apex (classes, triggers, test classes) and SOQL

• Support basic Lightning Web Components (LWC) where needed

• Identify opportunities to leverage AI-driven automation

🚨 Production Support & Continuous Improvement

• Troubleshoot and resolve production incidents and data issues

• Execute controlled configuration and metadata changes

• Contribute to root cause analysis and preventative solutions

• Partner with Tier 2 teams on runbooks and knowledge transfer

🤝 Collaboration & Enablement

• Work across teams to drive best practices and process adoption

• Provide training, documentation, and guidance to users

• Stay current on Salesforce releases and recommend platform enhancements

What You Bring:

✅ 2+ years of Salesforce Administration experience (enterprise environment)
✅ Strong expertise in:

• Salesforce Flow (advanced)

• Configuration (objects, validation rules, approvals, security)

✅ Hands-on experience with:

• Apex (basic–intermediate)

• SOQL

• Exposure to Lightning Web Components (LWC)

✅ Experience supporting production environments (incident resolution, RCA)
✅ Strong communication skills with experience training and influencing stakeholders
✅ Experience with integrations and/or automation tooling
✅ Degree in Computer Science, Information Systems, or equivalent experience

Nice to Have:

• Salesforce certifications (Administrator, Platform App Builder)

• Experience with AI automation / Salesforce Einstein

• Exposure to DevOps or deployment tools