2-5 years of experience delivering Salesforce solutions (PFE) or 5+ years leading end-to-end implementations (Senior PFE)
Bachelor's degree in computer science, MIS, business, or a related field
Hands-on experience with Flow and declarative configuration; working knowledge of Apex and LWC
Experience leading client-facing discovery and requirements sessions
Integration and data migration experience (REST APIs, middleware, data loading)
Strong communication skills for both technical and business audiences
Based in the Chicago area and able to work from the office
Responsibilities
Run discovery sessions and workshops with client stakeholders to transform business problems into solutions
Design and deliver solutions on the Salesforce platform, including Flow and configuration
Direct AI to produce builds, ensuring quality and ownership of the output
Design integrations between Salesforce and client systems, managing data migrations
Deliver training and drive client adoption of solutions
Demo work internally and to clients on a weekly basis
Scope and estimate new work as engagements evolve
Incorporate field learnings into delivery processes
Benefits
Medical, dental, vision, and disability insurance
401(k) with 6% match and no vesting period
Flexible schedule
Certification support and paid learning time
A collaborative team focused on delivering results
Full Job Description
The role
Internally we call this role Process Forward Engineer, and PFEs are how we deliver. You run discovery with the client, design the solution, direct the build, run the training, and own the outcome. There is no analyst upstream of you gathering requirements and no developer downstream of you building what you scoped. You do the whole thing, with AI doing the heavy production and an Analyst on your pod picking up the last mile.
You work across two to four engagements at a time. Sometimes you are the lead on a project, sometimes you are working alongside a pod teammate on a bigger one.
We are hiring at two levels:
Process Forward Engineer: you have delivered Salesforce solutions and can own a workstream or a smaller project on your own
Senior Process Forward Engineer: you have led multiple implementations from discovery through go-live and can run a strategic engagement, mentor a PFE, and shape how a pod works
What you will do
Run discovery sessions and workshops with client stakeholders and turn messy business problems into clean, buildable solutions
Design and deliver solutions on the platform: Flow, Agentforce, configuration, and code where it earns its place
Direct AI to produce the build, then read, test, and own every line of it
Design integrations between Salesforce and client systems and own data migrations
Deliver training and drive adoption so clients use what you built
Demo your own work every week, internally first, then to the client
Scope and estimate new work as engagements grow
Bring what you learn in the field back into how we deliver
Who you are
You know Salesforce well: the data model, automation, security, reporting, and where the platform pushes back
You can read code and direct someone (or something) to write it. You do not have to be the person typing Apex all day
You are as comfortable in front of a VP explaining a design as you are in Setup building it
You use AI every day already and you are looking for a firm that takes that seriously
You want ownership. Handoffs frustrate you
You want to grow with a company, not pass through one
What we need from you
PFE: 2 to 5 years delivering Salesforce solutions. Senior PFE: 5+ years and you have led implementations end to end
Bachelor's degree in computer science, MIS, business, or a related field
Hands-on Flow and declarative configuration; working knowledge of Apex and LWC (reading and directing it, not necessarily writing it)
Experience leading client-facing discovery and requirements sessions
Integration and data migration experience (REST APIs, middleware, data loading)
Clear communication with technical and business audiences
Based in the Chicago area and able to work from our office