NeuraFlash

Salesforce Experience Architect, AI and Agentforce (Solution Architect)

NeuraFlash$94K — $266K *
US-AnywhereRemote in United States
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in customer-facing technical consulting or enterprise architecture roles
  • 5+ years of experience in the CRM industry
  • Expertise in gathering requirements and architecture design
  • Hands-on experience with Salesforce Service Cloud or Sales Cloud
  • Familiarity with Generative AI technologies and prompt writing
  • Ability to connect business outcomes to value through storytelling
  • Experience leading cross-functional teams in solution design

Responsibilities

  • Drive the design of Agentforce-powered user experiences
  • Consult with clients to set strategic goals and create actionable roadmaps
  • Translate business needs into effective technological solutions
  • Mentor junior team members in technical and functional areas
  • Contribute to detailed project specifications and infrastructure planning
  • Leverage Salesforce technologies to enhance operational efficiencies
  • Stay updated on new Salesforce offerings and innovations

Benefits

  • Remote and in-person work flexibility
  • Expected travel commitment up to 25% for certain roles
  • Culture of trust allowing flexible working hours
  • Opportunities for team collaboration and feedback
  • Engaging corporate culture with regular celebrations and team-building events
Full Job Description
As an Experience Architect, AI & Agentforce, you will be responsible for driving the solution for and building Agentforce-powered experiences for users to deliver impactful business value to our clients. You'll work with our talented AI team to make significant contributions to our success and delight customers. This position is focused on experience design, solution design, architecture, and execution for GenAI technologies.
You will have the opportunity to:
  • Provide industry best practices and serve as a trusted client advisor
  • Drive requirement gathering and serve as the Salesforce platform expert
  • Bring an experience design-focused mindset to solutions
  • Work with clients to build out their strategy and roadmap, enabling both quick wins and longer-term strategic goals
  • Leverage Salesforce technology such as Agentforce, Einstein Bots, Einstein for Service, or Service Intelligence
  • Provide input on detailed design specifications, infrastructure, and project plans
  • Translate business requirements into well-architected solutions
  • Coach and mentor junior technical and functional team members
  • Follow and understand new Salesforce product and technical capabilities
Required Qualifications:
  • 3+ years in a customer-facing technical consulting, enterprise architecture, or business process mapping role
  • 5+ years of CRM industry experience
  • Ability to drive requirement gathering
  • Experience architecting and implementing Salesforce Service Cloud or Sales Cloud
  • Experience with GenAI prompt writing
  • Hands on experience with at least one of the following:
    • Agentforce or other Generative AI driven platforms
    • Einstein Service Intelligence or Next Best Action
  • Proven ability to design and optimize business processes across disparate systems
  • Ability to tie outcomes to business value (return on investment) through storytelling
  • Comfortable using flow charting tools (e.g., Lucidchart)
  • Ability to lead a cross-functional team to create rich end user experiences
  • Willing and able learner of new technologies
Preferred Skills:
  • Experience with defining robust testing approaches for GenAI solutions


What can you expect in the interview process?
  • Recruiter screen (phone) - 30 minutes
    • Introductory conversation to discuss the role and your experience
  • Peer Interview (Video) - 45 minutes
    • You'll talk through your career goals and relevant work examples
    • You'll discuss challenges you have overcome and the tools you used to get there
  • Panel Interview with Real-Time Exercise (Video) - 60 minutes
    • The call will be split into two parts:
      • You'll receive a prompt and talk through potential solution options and live on the spot (no offline preparation required)
      • You'll get some time to interact with NeuraFlash, Part of Accenture delivery team members
  • Leadership interview (Video) - 45 minutes
    • You'll meet with a member of our leadership team


Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted on 03/19/2026 and open for at least 3 days.

California Annual Salary Range

$94,400 - $266,300 USD

Cleveland Annual Salary Range

$87,400 - $213,000 USD

Colorado Annual Salary Range

$94,400 - $230,000 USD

District of Columbia Annual Salary Range

$100,500 - $245,000 USD

Illinois Annual Salary Range

$87,400 - $230,000 USD

Maryland Annual Salary Range

$94,400 - $230,000 USD

Massachusetts Annual Salary Range

$94,400 - $245,000 USD

Minnesota Annual Salary Range

$94,400 - $230,000 USD

New York / New Jersey Annual Salary Range

$87,400 - $266,300 USD

Washington Annual Salary Range

$100,500 - $245,000 USD

About NeuraFlash

NeuraFlash is focused on the development of Salesforce platforms with the use of artificial intelligence solutions. Its services includes consulting, user experience design and implementation, and other product development services. NeuraFlash offers implementation and integration services for Sales Cloud, Service Cloud, Field Service Lightning, Community Cloud, Intelligent Web Chat with Live Agent, 2-way SMS with LiveMessage, and Salesforce Einstein. NeuraFlash was founded by Brett Chisholm and is based in Boston, Massachusetts.

NeuraFlash Careers

Joining NeuraFlash offers a unique opportunity to be part of a dynamic team of professionals dedicated to innovation and excellence in the tech industry. NeuraFlash stands as a beacon of growth and leadership, providing unparalleled job opportunities in a company that values diversity and fosters a culture of professional development.

Explore Career Opportunities

NeuraFlash is actively hiring and offers a variety of positions that cater to different skills and career aspirations. From technical roles to marketing and sales, NeuraFlash is looking for passionate, curious, and innovative individuals ready to drive change and lead in the digital era.

Internship Programs

NeuraFlash's internship programs offer a robust platform for students and recent graduates to gain hands-on experience, enhance their skills, and understand the nuances of the tech industry. Interns at NeuraFlash are integral to the team, working on real projects that impact the company and its clients.

Professional Growth and Development

NeuraFlash is committed to the professional growth of its employees. The company offers comprehensive benefits and resources for career advancement, including professional development courses, leadership training, and certification programs. Employees at NeuraFlash enjoy the support and tools they need to advance their careers and expand their expertise.

Diversity and Inclusion

At NeuraFlash, diversity is more than just a policy; it's an integral part of the company's identity. Through diversity training and inclusive hiring practices, NeuraFlash ensures a workplace where everyone’s voice is heard and valued. This commitment to diversity fuels innovation and creativity within the team.

Networking and Community

NeuraFlash encourages its team members to engage in networking opportunities that enhance their professional relationships and career trajectories. The company hosts regular events and workshops that allow employees to connect with industry leaders and peers.

Benefits and Culture

NeuraFlash is known for its vibrant culture and comprehensive benefits package designed to support the well-being and satisfaction of its team members. Benefits at NeuraFlash include health, dental, and vision insurance, as well as flexible working conditions that help maintain a healthy work-life balance.

Applying for a Position

To apply for a position at NeuraFlash, candidates should prepare their resume to highlight relevant experience and skills. The interview process at NeuraFlash is designed to assess not only technical abilities but also cultural fit and alignment with the company’s values. Interested candidates can explore open positions and submit their applications through the NeuraFlash Jobs portal.

Stay Connected with NeuraFlash Careers

Keep up to date with the latest from NeuraFlash by following the Careers Blog. Gain insights from insiders, stay informed about new job opportunities, and get tips for your next interview or networking event.

Join NeuraFlash

Discover the exciting and rewarding career opportunities at NeuraFlash. Search for open positions that match your skills and interests, and join a team that is shaping the future of technology.

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Learn more about NeuraFlash
Size
251 employees
Industry

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