We are seeking an experienced
Salesforce Developer (Programmer Analyst 6) to support the Michigan Enterprise Contact Center team at the Michigan Department of Technology, Management, and Budget (DTMB). The candidate will design, develop, and implement customized Salesforce solutions supporting Michigan Crisis Line (MICAL) workflows and enterprise CRM needs.
The role requires strong hands-on experience with Salesforce Service Cloud, Experience Cloud, Apex, Visualforce, Lightning Web Components (LWC), integrations, and Salesforce development lifecycle management.
Key Responsibilities:- Design, develop, customize, and implement Salesforce solutions based on business requirements.
- Support MICAL crisis call workflows by developing and delivering user stories.
- Collaborate with business stakeholders, technical managers, architects, and end users to gather requirements and implement enhancements.
- Manage Salesforce release cycles, deployments, and technical change management.
- Develop Apex classes, triggers, Visualforce pages, Aura Components, and Lightning Web Components.
- Implement Salesforce configurations using Flows, Process Builder, and Workflow Rules.
- Integrate Salesforce with cloud-based and on-premises applications using REST/SOAP APIs and OAuth authentication.
- Manage data migration, data quality, third-party integrations, and AppExchange applications.
- Support SFDX development, branch management, code merging, and CI/CD deployments using Azure DevOps.
- Ensure Salesforce solutions meet security, performance, architecture, and government compliance standards.
- Identify technical risks, establish development standards, and prepare technical documentation.
- Develop training plans to ensure a smooth transition of applications to Maintenance and Operations.
Qualifications- 6+ years of Salesforce development experience.
- 4+ years of experience with Apex, Visualforce, Lightning Web Components (LWC), Aura, HTML5, and JavaScript.
- 5+ years of experience working with Salesforce Service Cloud and/or Health Cloud.
- 3+ years of hands-on Salesforce Lightning development, including LWC.
- 2+ years of experience with API integrations and Single Sign-On (SSO) implementations.
- Hands-on experience with Salesforce DX (SFDX) and the Salesforce Development Lifecycle.
- Experience with Azure DevOps or comparable tools for CI/CD, requirements tracking, and release management.
- Exposure to data migration and cloud integration projects.
- Experience with Batch Apex and Scheduled Apex.
- Knowledge of REST, SOAP, JSON, XML, OAuth, and web services.
- Salesforce Certified Platform Developer I and Salesforce Certified Administrator certifications.
- Strong communication, analytical, problem-solving, and collaboration skills.
Preferred Qualifications:- Salesforce Certified Platform Developer II.
- Experience with Conga and Drawloop.
- Familiarity with government processes, security compliance, and FedRAMP-compliant tools and environments.
- Experience designing secure, scalable, high-performance Salesforce solutions across multiple platforms.
Additional InformationLocation:
Lansing, Michigan(Hybrid) - Local Candidates Only
