Job Description:-Salesforce Developer - Agentforce (Salesforce AI-driven solutions and automation) - Alpharetta, GA
Interview Mode: The final round will be face-to-face (F2F).Job SummaryWe are seeking a skilled
Salesforce Developer with strong expertise in the Salesforce platform and hands-on experience with
Agentforce (Salesforce AI-driven solutions and automation). The candidate will be responsible for building scalable CRM solutions, leveraging AI capabilities, and enhancing customer and agent experiences through intelligent automation.
Key Responsibilities• Design, develop, and implement solutions on Salesforce (Sales Cloud, Service Cloud, Experience Cloud)
• Build and optimize Agentforce AI solutions, including virtual agents, automation flows, and intelligent service processes.
• Develop custom components using (Apex, Triggers, SOQL/SOSL, Lightning Web Components (LWC) / Aura)
• Configure and manage Flows, Process Builder, and workflow automation
• Integrate Salesforce with external systems via REST/SOAP APIs
• Leverage Einstein AI / Agentforce capabilities to improve business processes and customer engagement
• Collaborate with stakeholders to gather requirements and deliver scalable solutions
• Perform code reviews, troubleshoot issues, and optimize performance
• Ensure adherence to Salesforce best practices, governance, and security standards
Required Skills & Experience• Overall 5+ years of Salesforce development experience.
• Strong hands-on experience in Apex, LWC, Visualforce & Salesforce Flows & automation tools
• Proven experience with Agentforce / Salesforce AI / Einstein AI
• Experience working with Service Cloud (case management, omni-channel, automation)
• Strong understanding of data modeling, sharing rules, and security architecture
• Experience in Salesforce integrations
• Familiarity with version control and CI/CD tools (Copado, Gearset, etc.)
Key Competencies- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management
- Ability to work in a fast-paced, client-facing environment
- Focus on delivering scalable, high-quality solutions
- Salesforce Certifications, Platform Developer I/II
- AI / Einstein / Agentforce certifications (preferred)
- Experience with Salesforce Data Cloud or AI-based automation
- Exposure to chatbots, conversational AI, and virtual agent solutions
- Prior experience in Agile/Scrum environments
Nice to Have• Experience in Financial Services / Fintech domain
• Knowledge of Omni-Channel routing, Service Console, and CRM analytics
