Job Summary:
The Salesforce Administrator plays a vital role at BJ’s Wholesale Club configuring and managing the B2B Sales and Commerce cloud platform. We are looking for a proactive individual to drive continuous improvement designing scalable best practice solutions and platform enhancements. The Salesforce Admin will be responsible for the end to end user experience and management including gathering requirements, collecting feedback, managing support tickets, creating and delivering training, and designing solutions with user satisfaction as a priority.
The ideal candidate will have a deep understanding of the Salesforce platform, as well as experience designing and implementing Salesforce solutions. The candidate should be a proactive, strategic thinker with excellent communication skills and a strong desire to continuously improve their skills and knowledge. Prioritizing configuration vs code and leveraging out of the box capabilities wherever possible should always be your approach.
Responsibilities:
- All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, org-wide defaults, sharing rules
- Salesforce configuration changes, including (but not limited to): flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
- Understanding of basic triggers/Apex code knowledge
- Sandbox environment management
- DevOps/release management experience
- Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
- Own the communication of any platform changes to end users and stakeholders
- Data management to improve Salesforce data quality, implementing rules and automation as needed
- Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
- User support tickets
- Monitor and improve user adoption
- New user and ongoing user training
- Technical documentation
Qualifications and Background:
- Required
- Strong Salesforce Product Knowledge with at least 2+ years of hands-on Salesforce Administration experience
- Certified Salesforce Administrator
- Desired
- Additional Salesforce Certifications such as Certified Advanced Administrator, Platform App Builder, CPQ Specialist, or Application Architect
- Experience with SAP suite of products
Work Location:
- Remote/Hybrid with occasional travel to Corporate Club Support Center in Massachusetts
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $75,500.00 - $96,500.00
We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.
