What You Can Expect
The Monogram Sales & Clinical Training Manager will be responsible for designing, developing, and implementing a comprehensive sales and clinical training program focused on supporting orthopedic robotics solutions. As a subject matter and technical expert, this role ensures that sales representatives and clinical specialists are equipped with the knowledge, skills, and confidence to effectively promote and support robotic-assisted orthopedic procedures. The Monogram Sales & Clinical Training Manager will collaborate cross-functionally with Sales, Marketing, Medical Education, and R&D teams to deliver best-in-class training experiences that drive adoption and customer satisfaction.
How You'll Create Impact
- Program Development
- Create a structured training curriculum for sales representatives and clinical teams, covering product knowledge, surgical workflows, and robotics technology.
- Develop blended learning solutions (e-learning, in-person workshops, virtual sessions) to maximize engagement and retention.
- Identify technology to scale training execution (eg. AI training tools)
- Ensure training content aligns with regulatory requirements and company standards.
- Execution & Delivery
- Manage end-to-end training program rollout, including scheduling, logistics, and resource allocation.
- Facilitate live training sessions and workshops as needed.
- Create scalable LMS resources to ensure program success & easy access resources.
- Implement standardized assessment tools and results tracking to measure competency and program effectiveness.
- Stakeholder Collaboration
- Partner with Sales Leadership to identify skill gaps and training priorities
- Provide timely virtual and practical clinical support to sales team members requiring assistance for product knowledge cases or troubleshooting
- Work closely with Clinical Education, MRX team and R&D to ensure technical accuracy and relevance.
- Coordinate with Marketing & Medical Education for consistent messaging, quality of clinical content and branding of materials
- Continuous Improvement
- Gain hands on experience, become a product expert and continuously upskill self to facilitate high quality teaching
- Monitor program performance through feedback, metrics, and adoption rates.
- Update training content based on product enhancements, market trends, and user feedback.
- Stay current on orthopedic robotics advancements and best practices in adult learning.
What Makes You Stand Out
- Strong understanding of orthopedic surgical procedures and/or robotics technology.
- Proven ability to design and deliver engaging training programs.
- Excellent communication, project management, and stakeholder management skills.
Your Background
- Minimum Requirements: Bachelor's Degree and 4 years of relevant experience, or Associate's Degree and 6 years of relevant experience, or High School Diploma or Equivalent and 8 years of relevant experience
- Preferred Experience/Education:
- Bachelor's degree in Business, Education, Healthcare, or related field (Master's preferred).
- 5+ years of experience in program management, training development, or sales enablement within medical devices or healthcare.
- Experience with Learning Management Systems (LMS) and digital training tools.
- Certification in instructional design or adult learning principles.
- Familiarity with regulatory compliance in medical device training.
- Deep understanding and/or experience with competitive CT robotic systems.
Travel Expectations
Ability to travel up to 40%, as required.
Expected Compensation Range
$125,000 - $157,000 USD/annual
