Sales Support Analyst

The Target Pay Range for this position is $90,000 - $101,000 annually. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.

Job Purpose/Overview

As an Antech Sales Support Analyst, you will be responsible for providing direct support to our Sales Associates and collaborating with internal business and functional leaders to make sure that our Sales Associates have everything they need to succeed.

Essential Duties and Responsibilities

As a Sales Support Analyst, you will work in a fast-paced unit, with a high volume and velocity of work that is a result of demand generation by our Sales Associates.

Sales Support Analyst responsibilities are:

• Proposal Shaping: You will interact daily with Antech's Sales team to create a competitive sales proposal for our Territory Managers, other Sales Associates & Antech clients.
• Account Management: You will participate in the overall account management for Antech customers by managing their contracts, analyzing and processing price changes for reference laboratory services, and any calculating credits owed.
• Research: You will participate in the reconciliation process of our customers' contract performance and provide account information to our Sales Associates. You will support Corporate Accounts with the Research & Reconciliation process.
• Deal Review: You will present your finalized sales proposals to Antech Sales Leadership daily during a review of deals.

Other Duties as needed:

• Creating reports that track sales performance against targets
• Serving as an interface between customers and the company's products or services by answering questions about pricing, delivery schedules, and product availability
• Coordinating with marketing departments to determine which products should be offered where, when, and how/to whom
• Acting as a liaison between the customer and other departments within the company, such as transportation or accounting
• Processing orders, assisting customers with purchase decisions, and providing after sale support for sales associates
• Recommending changes to policies and procedures based on associate or customer feedback or industry trends

What do you need to succeed?

• You will bring strong communication skills that will benefit your collaborative efforts with Antech Sales Associates, leadership and other internal stakeholders.
• The ability to maintain an open mind, be a change agent, and have a willingness to learn are essential.

Come join a highly collaborative and dynamic team within a growing sales organization that has a direct impact on the company's success. You will learn about every product line across our business, collaborate with internal partners across the organization, take on exciting work, add tangible value to a fast-paced sales organization and make a dynamic team even better

Education and Experience

• Preferred BA Degree/Certificate or equivalent experience
• 3-5+ years of Sales or Sale Support experience
• Veterinary Sales Experience preferred

Knowledge, Skills and Abilities

• Advanced Communication Skills
• Customer service skills
• Problem-solving skills
• Organizational skills
• Technology Skills and ability to learn new software quickly; SFDC experience required; BI analytics experience preferred

Sales Support Analyst Work Environment

• Sales support analysts work in a fast-paced environment where they are constantly interacting with stakeholders, sales associates, sales leaders, and other members of the sales team.
• They must be able to handle multiple tasks simultaneously and be able to work well under pressure.
• Work regular business hours, but they may occasionally have to work overtime to meet deadlines or to support other time zones.
• The job can be stressful at times, but most sales support analysts find it to be exciting and challenging.
• Travel: Minimum Travel - Less than 25%

Working Conditions

The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds.

The associate will be required to use a computer, spreadsheets, data base management, email, and the Internet. The associate may need to use a copy machine, fax machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams.

Benefits

Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.

Benefits eligiblity is based on employment status.

• Paid Time Off & Holidays
• Medical, Dental, Vision (Multiple Plans Available)
• Basic Life (Company Paid) & Supplemental Life
• Short and Long Term Disability (Company Paid)
• Flexible Spending Accounts/Health Savings Accounts
• Paid Parental Leave
• 401(k) with company match
• Tuition/Continuing Education Reimbursement
• Life Assistance Program
• Pet Care Discounts