Sales Operations Specialist

Dotcomteam LLC

Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-5 years of experience in inside sales, sales operations, sales support, or order management.
  • Familiarity with MS Word and MS Excel; experience with CRM software, specifically Tigerpaw, is a bonus.
  • Proven ability to collaborate across departments in a matrix organizational structure.
  • Experience managing competing priorities and tasks effectively in a fast-paced environment.
  • Enthusiastic about technology and innovation, with a positive approach to work.
  • Strong verbal and written communication skills, including presentation abilities.
  • Self-motivated with a high energy level and engaging personality.

Responsibilities

  • Support day-to-day sales activities to enhance productivity.
  • Collaborate with Inside Sales and Sales Ops to streamline sales data into operational data.
  • Assist in managing the quote and order processes throughout the order lifecycle.
  • Monitor sales for errors, efficiencies, and data accuracy.
  • Ensure effective routing and prioritization of orders.
  • Engage with team members to foster a collaborative work environment.
  • Adapt to changing priorities and demands with analytical problem-solving.

Benefits

  • Collaborative work environment
  • Opportunities for professional development
  • Flexible task management
  • Potential for travel to sales events
  • Focus on technology and innovation in work practices
Full Job Description

The Sales Operations Specialist position supports the internal day-to-day sales activities to increase the productivity of the sales organization. This key position will work cooperatively with Inside Sales, Sales Ops, and other members of the team to efficiently transition sales data into operational data and support the quote and order management processes across the entire order processing lifecycle. Operating as the workflow specialists between sales and operations teams, the Sales Operations Specialist will monitor for errors, efficiencies, and accurate data, and ensure the proper routing and prioritizing of orders.

Requirements:

·2-5 years of experience in inside sales, sales operations, sales support, or order management.

·Working knowledge of MS Word, MS Excel, CRM - Tigerpaw is a plus, but not required.

·Ability to work in a matrix organizational environment, and the ability to work across all departments seamlessly.

·Ability to work in a demanding environment, handle changing priorities and manage multiple tasks simultaneously.

·Finds technology and innovation intriguing and likes to have fun while approaching your work with passion and enthusiasm.

·Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.

·Exceptional verbal and written communication and presentation skills.

·Self-motivated with high energy and an engaging level of enthusiasm.

·Ability to occasionally travel and attend sales events or exhibits, 0%-5%.

·Strong ability to change, adapt, evolve, and innovate.

·MUST be a team player, able to work collaboratively and positively, at all times.

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