Primary Duties:

• Drive sales operational effectiveness by partnering with commercial and operational teams to ensure efficient order management, customer fulfillment, and revenue realization.

• Support forecasting, revenue tracking, and business planning activities through data analysis and performance reporting.

• Serve as a key liaison between Sales, Finance, Demand Planning, Customer Service, Credit, and Distribution Centers to resolve operational issues and support business priorities.

• Facilitate alignment with sales management to ensure timely execution of customer commitments and achievement of revenue objectives.

• Proactively identify opportunities for sales process improvement, including but not limited to bi-annual reviews of account assignments and streamlining processes.

• Manage order book health, backlog integrity, and shipment performance, proactively identifying risks and recommending solutions to support business objectives.

• Perform additional duties and adhoc analyses as assigned.

Knowledge, Skills and Abilities Required:

• 5+ years of progressive experience in Sales Operations, Commercial Operations, Business Planning, Finance, Supply Chain, Demand Planning, or related business functions.

• Strong analytical, problem-solving, and critical-thinking capabilities with the ability to translate data into actionable business recommendations.

• Working knowledge of AI-enabled tools, automation technologies, and digital solutions that support operational efficiency and decision-making.

• Excellent communication, collaboration, and stakeholder management skills.

• Demonstrated integrity, professionalism, and sound business judgment.

Working Conditions:

Normal office environment.

Wolverine Worldwide has a flexible, hybrid work schedule, with three days in office and two days remote.

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