Fieldwire

Sales Operations Manager

Fieldwire • $90K — $115K *
San Francisco, CA 94112Hybrid
Real Estate & Construction
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Marketing, Business, or Computer Science.
  • 3+ years experience as a Sales Operations Manager, specifically with Salesforce Sales Cloud, Groove, and Dialpad.
  • Familiarity with sales operations best practices.
  • Exceptional communication skills for cross-department collaboration.
  • Strong self-motivation and ability to work independently.
  • Excellent analytical skills for data interpretation and insights.
  • Proficient in project management, juggling multiple projects.

Responsibilities

  • Administer and optimize sales technologies like Groove and Dialpad.
  • Collaborate to ensure data consistency across sales platforms.
  • Develop strategies to improve sales productivity and alignment with business goals.
  • Provide training and best practice support to sales teams.
  • Oversee data quality in sales tools and generate performance reports.
  • Communicate needs with sales teams to tailor operations strategies.
  • Evaluate new sales technologies for operational enhancement.

Benefits

  • Opportunity for professional development and growth within the company.
  • Engage in cross-functional collaboration, enhancing teamwork skills.
  • Access to cutting-edge sales technology tools.
  • Work in a dynamic, growth-focused environment.
  • Flexible work location options, including remote work.
Full Job Description
Fieldwire is seeking a proficient and detail-oriented Sales Operations Manager to join our dynamic CRM team. The ideal candidate will bring a solid business understanding for sales operations, be proficient in Salesforce Sales Cloud, Groove, Dialpad or similar sales management tools, knows how to optimize, streamline and scale sales processes, easily translate business requirements into systems solutions and thus enables sales teams to operate efficiently in driving business growth and customer satisfaction. The Sales Operations Manager will play a crucial role in implementing, operating and supporting sales technology tools, analyzing data, and providing insights and recommendations to enhance the overall efficiency and effectiveness of our sales processes.

What you'll be doing

The primary responsibilities for our next Sales Operations Manager will be:

1. Sales Technology Management:
  • Administer and optimize Groove and Dialpad platforms to support sales processes and operations.
  • Collaborate with cross-functional teams to integrate Sales Cloud and other systems to ensure data consistency and accuracy.

2. Sales Process Optimization:
  • Partner with Sales to develop and implement strategies to enhance sales productivity and efficiency, ensuring that sales processes align with business objectives.
  • Provide best practices, actionable guidance and support to help sales team members effectively utilizing sales tools and processes.

3. Data Management and Analysis:
  • Oversee data quality and cleanliness within sales tools.
  • Analyze sales performance data, generate reports, and provide actionable insights to sales teams for improved productivity.

4. Collaboration with Marketing and Sales Teams:
  • Establish strong communication channels with sales teams across Fieldwire and other Hilti Software product teams to understand their needs and align sales operations strategies accordingly.
  • Provide (train the trainer) training and support to sales teams in utilizing Sales Cloud, Groove, Dialpad and other sales operations tools for efficient usage.
  • Share Fieldwire sales operations tool utilization experience with other Hilti Software product teams to facilitate fast and effective onboarding.

5. Technology Integration:
  • Evaluate and recommend new technologies that can enhance the overall sales operations.

6. Collaborate with IT and other relevant departments to integrate new technologies seamlessly.

At Fieldwire, we're looking for our next Sales Operations Manager to have the following skills and experiences
  • Bachelor's degree in Marketing, Business, or Computer Science.
  • 3+ Years experience as a Sales Operations Manager with Salesforce Sales Cloud and commonly connected tools (e.g. Groove, Dialpad).
  • Knowledge of sales operations best practices and principles.
  • Effective communication skills to collaborate with cross-functional teams.
  • Strong ability to work independently, consistently showing self-motivation and the capability to complete tasks autonomously.
  • Strong analytical skills with the ability to interpret and communicate data-driven insights.
  • Excellent project management skills and the ability to manage multiple projects simultaneously.

And if you have any of the following, we REALLY want you to apply today!
  • Salesforce, Groove or similar certifications.
  • Construction Experience: Previous experience within the construction industry is highly valued.

Compensation:

The estimated pay ranges for this role are as follows: $90,000 - $115,000

The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors such as your skills, qualifications and experience. In addition to the salary you may be eligible for a corporate bonus which can range up to 30%.

Where is the job located?

This role is on-site in San Francisco, California or fully remote within the United States. Our headquarters are based in beautiful San Francisco and our office is centrally located right off of Embarcadero Bart station.

About Fieldwire

Fieldwire is a construction field management software company that helps construction professionals build better, faster, and with more confidence. The company's mobile platform connects workers in the field with their counterparts in the office, providing them with the information and tools they need to get the job done right. Fieldwire's software is used by thousands of construction professionals on commercial, residential, and infrastructure projects around the world.
Learn more about Fieldwire
Size
200 employees
Industry
Real Estate & Construction
Founded
2013
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Fieldwire

More Real Estate & Construction Jobs

Find similar Sales Operations Manager jobs:

NationwideSan Francisco, CA