SALES OPERATIONS ANALYST

Job Title : Sales Operations Analyst Type : Fulltime Atos North America is seeking a highly analytical and business-focused mid-level Sales Operations Analyst to support sales execution, business performance management, forecasting, pipeline governance, and operational excellence across the North America organization. This role serves as a strategic partner to Sales, Finance, and Executive Leadership by providing data-driven insights, scalable operational processes, performance analytics, and AI-enabled automation solutions. The ideal candidate combines strong business acumen with expertise in CRM systems, business intelligence tools, forecasting methodologies, and sales process optimization to drive growth and improve organizational performance. Key Responsibilities Sales Operations & Business Analytics • Partner with Sales and Finance leadership to analyze operational performance, identify process gaps, and implement scalable improvements across North America. • Support go-to-market (GTM) execution through forecasting, pipeline management, territory planning, performance tracking, and sales governance. • Translate complex business data into actionable insights that support executive decision-making and business growth initiatives. • Monitor key sales performance indicators and recommend process improvements to improve operational efficiency and effectiveness. Pipeline Management & Forecasting • Own and maintain pipeline governance practices to ensure forecast accuracy and opportunity visibility. • Lead weekly pipeline, forecast, and deal review cadences with sales leadership and cross-functional stakeholders. • Develop monthly, quarterly, and annual forecasts using historical trends, scenario modeling, and business intelligence tools. • Identify deal risks, revenue opportunities, and pipeline trends to support proactive sales management. Executive Reporting & Business Intelligence • Develop and maintain executive dashboards and reporting solutions using Salesforce, Power BI, and other analytics platforms. • Deliver real-time visibility into sales performance, pipeline health, forecasting trends, seller productivity, and operational metrics. • Support executive business reviews through comprehensive reporting, analysis, and strategic insights. • Create and maintain standardized KPI scorecards and performance reporting frameworks. CRM Governance & Data Quality • Ensure CRM data integrity, governance compliance, and pipeline hygiene standards across the sales organization. • Lead data quality initiatives that enhance forecasting accuracy and reporting reliability. • Develop and maintain standard operating procedures (SOPs) for CRM workflows, forecasting processes, and reporting methodologies. • Deliver training and best-practice guidance to drive adoption and consistency across sales teams. Process Improvement, Automation & AI • Identify opportunities to automate manual reporting and operational processes through Power Automate and similar technologies. • Leverage AI-enabled analytics and automation solutions to improve reporting efficiency, surface deal risks, identify business trends, and accelerate root-cause analysis. • Support technology adoption initiatives that enhance sales productivity and reduce administrative effort. • Drive continuous improvement initiatives focused on operational scalability and efficiency. • Advanced Data Tools: Combine Salesforce data with Advanced Excel or Google Sheets (vlookups, pivot tables) and SQL. • Data Visualization: Connect CRM data to reporting software like Tableau, Looker, or Power BI. Strategic Planning & Sales Performance • Support annual operating plans, quota management, territory alignment, and capacity planning initiatives. • Provide data-driven recommendations related to sales coverage models, resource allocation, and revenue planning. • Assist leadership in evaluating business performance and operational readiness across various market segments. • Facilitate structured deal review processes for large strategic opportunities and complex sales pursuits