Position LocationRemote TypeRemote
Office Location (if not fully remote):n/a
Job DescriptionEssential Job Functions:- Drives strategic initiatives, sales strategy, leadership/management of production in branch, in alignment with corporate goals
- Oversees production goals based on recruiting activities and development of Loan Officers
- Identifies market opportunities and hires/develops Loan Officers
- Identify new business opportunities for their existing Loan Officers in order to meet branch goals
- Develops and executes overall market strategy to increase retail volume, market share, and profitability
- Collaborates with operations support to ensure customer service, loan quality and pull through targets are achieved and/or exceeded
- Communicates and implements company policy and procedures
- Provides regular performance reviews for all Loan Officers
- Provides regular reporting to Branch Manager on production performance within the assigned market
- Produces personal loan volume at or above goal expectations
- Maintains active recruiting database
- Promotes Fairway Brand in assigned geography; supports efforts that enhance the Brand
- Manages daily sales of Loan Officers including adherence to key metrics, time blocks, scheduling, sales and technical skills
- Provides ongoing coaching to Loan Officers to drive efficiency and increased sales production
- Works with Loan Officers and Processing Department on loan issues
- Recruits, training and developing of Loan Officers
Non-Essential Job Functions:Leads proactive team efforts to achieve departmental and company goals.
Leads a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun.
- Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions.
- Performs other duties as assigned.
Required Experience:- 10+ years of related experience.
- Demonstrated experience researching information, problem solving and making solid business decisions.
- Demonstrated experience critically thinking, researching and interpreting information, problem solving and making solid business decisions.
- Demonstrated experience leading by example to foster relationships within the company and department.
- Demonstrated experience effectively managing relationships with internal and external partners.
- Demonstrated experience working in a fast paced and changing environment.
- Demonstrated experience with MS Office products.
- Demonstrated experience communicating with all levels of management
- Demonstrated experience with attention to detail, time management, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines
Required Knowledge and Skills:- Extensive knowledge and understanding of a variety of loan programs including Conventional, FHA, USDA, VA and secondary marketing guidelines to manage complex loan level issues.
- Extensive knowledge and understanding of current business acumen.
- Extensive knowledge and understanding of mortgage lending processes, procedures and regulations.
- Extensive knowledge and understanding of mortgage servicing best practices.
- Extensive knowledge and understanding of customer service and intrapersonal best practices.
- Extensive knowledge and understanding of organizing people, tasks, and activities to yield efficient work flow.
Minimum Education Preferred:Physical Environment:- This is a hybrid position that offers remote flexibility and will also require some in office time. Access to a quiet space at home and reliable internet is required.
Travel:Occasional overnight travel (up to 20%)may be required for company or career-related meetings, programs and/or events.
