3+ years of proven B2B sales experience in SaaS or travel technology required.
Strong cruise industry experience with knowledge of sales and distribution.
Broader experience in the travel industry (Air, Hotel, Car) preferred.
Demonstrated consultative selling and problem-solving skills.
Results-driven and self-motivated with team collaboration experience.
Excellent verbal, written, and presentation skills necessary.
Proficient in Microsoft Office Suite and CRM tools.
Responsibilities
Secure new business and expand existing travel technology accounts focusing on cruise distribution.
Upsell premium services across multiple travel offerings including cruise, air, hotel, and car.
Manage the full sales lifecycle including demonstrations and contract execution.
Consistently achieve revenue and growth targets set by the organization.
Conduct impactful product demonstrations and training both online and in person.
Translate cruise workflows into customized SaaS solutions for clients.
Build and maintain long-term client relationships to drive retention and satisfaction.
Benefits
Opportunity to attend global travel industry events and conventions.
Engagement in networking opportunities to promote products and services.
Collaborative work environment with domestic and international partners.
Access to various resources for professional development and growth.
Full Job Description
Job Description: Role Overview:
Responsible for driving revenue growth, expanding strategic partnerships, and increasing customer lifetime value across our travel technology portfolio with primary emphasis on cruise-focused solutions.
This role blends new business development, account expansion, consultative selling, and industry leadership, requiring a strong understanding of cruise sales and distribution alongside broader travel product knowledge (Air, Hotel, Car, etc.).
Key Responsibilities Revenue & Growth:
Secure new business and expand existing accounts across travel technology solutions, with key focus on cruise distribution and cruise-centric products
Upsell enhanced services and premium capabilities across cruise, air, hotel, and car offerings
Own the full sales lifecycle: discovery, demonstrations, proposals, timelines, UAT coordination, Statements of Work, and contract execution
Consistently meet or exceed revenue and growth targets
Client Engagement & Enablement:
Conduct high-impact product demonstrations and training sessions via web tools and in person
Translate cruise-specific workflows and challenges - as well as broader travel operations - into tailored SaaS solutions
Serve as a trusted advisor to prospective and existing clients, addressing technical, operational, and commercial needs
Build long-term relationships that drive retention, satisfaction, and account expansion
Industry Leadership & Events: Represent Client at cruise and global travel industry events, including:
Travel conventions and trade shows
World Travel Markets and summits
Cruise-focused conferences
Phocuswright and travel-technology events
Conduct in-person presentations, meetings, and promotional events
Attend and host networking events to promote Client's products, services, and partnerships
Collaboration & Strategy:
Collaborate with domestic and international travel agencies, cruise lines, suppliers, vendors, and GDS partners
Coordinate sales initiatives across internal teams to ensure alignment and execution
Contribute to sales and marketing content, media, and online campaigns supporting global expansion
Provide leadership with insights into customer needs, cruise market trends, competitive activity, and product opportunities
Core Functions:
Promote, follow up, sell, and secure opportunities through a relationship-based, consultative sales approach
Manage pipelines, timelines, UAT status updates, estimates, and Statements of Work
Schedule and conduct phone, virtual, and in-person meetings
Deliver regular reporting on customer feedback, market activity, and sales performance
Qualifications & Experience:
3+ years of proven B2B sales experience, preferably in SaaS, travel technology, or enterprise platforms
Strong Cruise Industry experience required, with working knowledge of cruise sales, distribution, or cruise line operations
Broader travel industry experience across Air, Hotel, Car, or Tour products strongly preferred
Demonstrated consultative selling skills and problem-solving ability
Results-driven, self-motivated, and comfortable working independently and collaboratively
Excellent verbal, written, and presentation skills
Proficiency with Microsoft Office Suite and CRM/contact management tools
Valid U.S. driver's license and valid passport (international travel required)
Must be a US Citizen or a Green Card Holder
Authorized to work in the United States without any restrictions and able to pass a full back ground check, Education, Work, Credit and Criminal.
