High 'HQ' (Hospitality Quotient) with traits like kindness, work ethic, and integrity.
3+ years as an Automotive Sales Manager or 5+ years in a managerial role like F&I or Floor Manager.
Strong leadership, communication, and negotiation skills.
Proven sales performance with a history of exceeding targets.
In-depth knowledge of the automotive industry and sales processes.
Proficient in CRM software and relevant tools.
Ability to manage multiple tasks under pressure.
Responsibilities
Recruit and train a high-performing sales team.
Motivate and inspire the team to meet and exceed sales targets.
Monitor sales performance and identify areas for improvement.
Enhance the sales process and implement effective strategies.
Ensure a customer-centric culture and resolve issues promptly.
Collaborate with purchasing to maintain inventory levels.
Stay informed on market trends and adjust sales strategies accordingly.
Benefits
Career development pathways with opportunities for leadership roles.
Ongoing training and support for personal and professional growth.
Comprehensive insurance offerings including medical, dental, vision, and life.
401k plan participation for retirement savings.
Generous paid holidays and paid time off (PTO).
Full Job Description
Job Type
Full-time
Description
** This is a regional posting for multiple dealerships in the Seattle Area as needed.**
The Sales Manager is responsible for overseeing and directing all aspects of the automotive sales department. This role involves leading a team of sales representatives to achieve maximum profitability and customer satisfaction.
Responsibilities:
Sales Team Management:
Recruit, hire, train, and develop a high-performing sales team.
Motivate and inspire the team to achieve sales targets and exceed customer expectations.
Provide ongoing coaching, mentoring, and performance feedback.
Sales Process Oversight:
Ensure adherence to the dealership's sales process and best practices.
Monitor and analyze sales performance data to identify areas for improvement.
Implement strategies to enhance sales effectiveness and efficiency.
Customer Satisfaction:
Foster a customer-centric, hospitality-based culture within the sales department.
Resolve customer complaints and issues promptly and professionally.
Ensure that customers have a positive and memorable experience throughout the sales process.
Inventory Management:
Collaborate with the purchasing department to maintain adequate inventory levels.
Manage vehicle turn rates and minimize stock obsolescence.
Financial Performance:
Monitor and analyze the department's financial performance.
Develop and implement strategies to increase profitability.
Manage expenses within budget.
Market Analysis:
Stay informed about market trends, competitor activities, and customer preferences.
Conduct market research to identify new opportunities and adjust sales strategies accordingly.
Compliance:
Ensure compliance with all applicable laws, regulations, and dealership policies.
Maintain accurate records and documentation.
Qualifications:
Demonstrates a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
3+ years of experience as an Automotive Sales Manager or 5+ years in an F&I or Floor Manager role.
Strong leadership and interpersonal skills.
Excellent communication and negotiation abilities.
Proven track record of achieving sales targets and exceeding customer expectations.
Strong knowledge of the automotive industry and sales processes.
Proficiency in using CRM software and other relevant tools.
Ability to work under pressure and manage multiple tasks simultaneously.
Physical Requirements
Sitting: The majority of the workday is spent sitting at a desk, using a computer and phone.
Standing and Walking: There may be times when the sales manager needs to stand, walk around the dealership, or attend meetings.
Reaching and Bending: The manager may need to reach for files, supplies, or equipment.
Lifting: Occasionally, there might be a need to lift or move documents, supplies, or equipment.
Benefits of Working at Swickard:
Career Path -Swickard isn't just a J-O-B. You'll learn and grow into different roles and be able to take on new leadership responsibilities.
Ongoing training and support
Opportunities for continued personal and professional growth.
Competitive benefits package:
Insurance: medical, dental, vision, life and pet insurance
