About the RoleWe're looking for our first Sales Engineer - someone early in their career who comes from an engineering or CS background but lights up in conversations with people. You might be a software engineer who keeps getting pulled into customer calls, a CS grad who loved the hackathon demo more than the code, or a technical support engineer who's ready for something more strategic. Whatever the path, you're someone who genuinely enjoys translating how things work into why they matter.
This is a ground-floor hire. You'll work directly alongside our Head of GTM to run the technical side of every deal - demos, proof-of-concept builds, integration architecture, and objection handling. You'll shape how technical buyers experience Sent for the first time.
What You'll Do- Run live product demos and technical deep-dives for developer and product audiences
- Build proof-of-concept integrations during or between prospect calls - you're comfortable spinning up a working example to unblock a deal
- Translate Sent's API capabilities into concrete solutions for prospect-specific messaging workflows (transactional SMS, WhatsApp conversational flows, OTP delivery, marketing campaigns)
- Create and maintain demo environments, sample apps, and integration guides that make the sales cycle faster
- Write technical content that supports the deal cycle: solution briefs, architecture diagrams, competitive comparisons, integration playbooks
- Partner with engineering and product to relay what you're hearing from prospects - feature gaps, DX friction, competitive intel
- Support RFP/RFI responses and security questionnaires as they come up
- Help define the SE function from scratch: build the playbook, tooling, and processes that will scale as we grow
What We're Looking For- 2+ years of experience, with a foundation in software engineering, computer science, or a related technical field - you've written real code, not just talked about it
- Comfort working with APIs, webhooks, and at least one language (Python, Node.js, etc.) - you can read docs and build a working integration without hand-holding
- A natural pull toward people: you're the engineer who volunteers for the customer call, writes the clearest Slack explanation, or ends up demoing at the all-hands
- High agency: you don't wait for a playbook to exist before you start moving. You figure things out, ask good questions, and close loops without being managed
- Strong written and verbal communication: you can write a technical doc as easily as you can walk a prospect through an architecture decision
- Genuine curiosity about how messaging infrastructure works
- A bias toward action and learning: you'd rather ship something imperfect and iterate than wait for perfect information
- Lives in NYC or willing to relocate
Nice to Have- Contributions to open-source projects, developer communities, or technical content (blogs, tutorials, videos)
- Experience in customer-facing technical roles: support engineering, developer advocacy, technical consulting, or solutions architecture
Our Commitment to You- Meaningful equity with high growth potential
- Top-tier medical, dental, vision fully covered
- 401(k) with 100% match up to 4%
- Unlimited PTO
- Beautiful NYC workspace with daily meals and unlimited snacks
- New MacBook Pro + Apple Studio Display
- Wellhub Gold or Equinox stipend
