DescriptionKeeper Security is hiring an experienced Sales Engineer, MSP to work with our Managed Service Provider sales team. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.
MSPs and MSSPs face growing pressure to deliver identity security and privileged access management as a managed service, while keeping operations simple, margins healthy, and customers compliant. Keeper's purpose-built MSP platform gives partners a centralized, multi-tenant console to deploy, manage, and bill for Keeper across their entire customer base. As an MSP Sales Engineer, you will help partners understand, adopt, and scale Keeper as a core part of their security service stack.
About the RoleAs a Sales Engineer, MSP, you will own the technical relationship with Keeper's MSP and MSSP partners through the full pre-sales and post-sales cycle. You will evaluate partner environments, map Keeper's solutions to their service offerings and customer requirements, and win deals by demonstrating how Keeper deploys and scales across multi-tenant environments. You will also enable partner sales and technical teams to position and sell Keeper independently, making you a force multiplier across the partner's entire book of business.
Responsibilities- Own the technical pre-sales process for MSP and MSSP opportunities, from discovery through proof-of-concept to close
- Conduct technical discovery to understand partner service offerings, RMM/PSA stack, customer mix, compliance requirements, and security service gaps
- Build and deliver tailored demos of Keeper's MSP console, KeeperPAM, and key integrations for both partner technical teams and their end-customer audiences
- Address technical questions, objections, and competitive comparisons (e.g., N-able, Barracuda MSP, Acronis Cyber Protect, Dashlane Business) with confidence
- Support product trials, proof-of-concept engagements, and onboarding through technical close
- Serve as the internal subject matter expert on MSP business models, managed security service delivery, and the partner technical landscape
- Advise on RMM, PSA, and security stack integrations relevant to partner environments
- Relay partner feedback, integration gaps, and market insights to product and engineering teams
- Stay informed about industry trends, the competitive landscape, MSP business models, and emerging cybersecurity technologies
- Participate as part of the MSP sales team to achieve or exceed partner recruitment, pipeline, and revenue goals
- Contribute to company objectives in creative, collaborative, and effective ways
- Travel to partner and customer meetings locally and nationally, including renting or operating a vehicle on behalf of the company when necessary (up to 50%)
Requirements- 5+ years of experience in a pre-sales technical role (Sales Engineer, Systems Engineer, Solutions Engineer, etc.)
- Direct experience working with or inside a Managed Service Provider or Managed Security Service Provider
- Strong understanding of the MSP business model, including recurring services, partner enablement, customer onboarding, and scalable solution delivery
- Excellent communication and interpersonal skills, and a strong entrepreneurial drive
- Strong experience with Windows/Active Directory administration and knowledge of UNIX/Linux
- Outstanding presentation skills and the ability to build and demonstrate a high quality product overview to both technical and executive level audiences
- Technical background in networking and security applications as well as cloud technologies (AWS, Azure, GCP)
- Bachelor's degree in Computer Science, Engineering, or a related field or equivalent work experience
- Willingness to travel up to 50%
Preferred Requirements- Industry certifications: CompTIA Security+, Microsoft SC-900/AZ-900, or vendor-specific MSP/security certifications
- Experience with Privileged Access Management and/or Identity Security.
- Scripting experience (PowerShell, Python, or Bash) for integration and automation use cases
- Experience with Keeper Security products or competitive platforms (e.g., N-able Passportal, ITGlue/MyGlue, Acronis
- Familiarity with compliance frameworks relevant to MSP customers: SOC 2, HIPAA, CMMC, or CIS Controls
- Experience providing solutions to and understanding the requirements of Enterprise Customers
- Prior experience with cybersecurity solutions or relevant experience with IAM or other security SAAS solutions
Benefits- Medical, Dental & Vision (Inclusive of domestic partnerships)
- Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
- Voluntary Short/Long Term Disability Insurance
- 401k (Roth/Traditional)
- A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
Classification: Exempt
