Sales Engineer

Integrated Cooling Solutions

$70K — $95K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering and 5+ years HVAC sales experience.
  • Experience in technical sales or engineering roles, HVAC experience preferred but not required.
  • Professional certifications in mechanical engineering and familiarity with CAD software.
  • Proficient in Microsoft Office, CRM software, ERP systems, and relevant technical tools.
  • Excellent communication skills for conveying technical information and customer interaction.
  • Strong customer service skills to address inquiries and resolve issues.
  • Analytical skills for diagnosing and solving technical problems.

Responsibilities

  • Support sales team with estimating, design assistance, equipment sourcing, pricing, and forecasts.
  • Deliver technical presentations to customers about product features and benefits.
  • Generate and qualify sales leads, following up on prospects.
  • Prepare detailed quotations, negotiate sales terms, and manage service agreements.
  • Provide pre- and post-sales technical support to customers and assist in product selection.
  • Manage customer relationships to ensure satisfaction and prompt issue resolution.
  • Coordinate with engineering, production, and logistics for timely product delivery.

Benefits

  • Comprehensive pre- and post-sales technical support.
  • Collaboration opportunities with engineering and product development teams.
  • High emphasis on customer satisfaction and relationship management.
Full Job Description
Overview

We're a trusted commercial HVAC manufacturing representative firm that prides itself on responsiveness, problem-solving, and delivering the most thoughtful solutions. Our deep technical expertise and experienced service team enable us to deliver the best results for our partners and customers. We are the largest independent commercial HVAC representative firm in Florida. Our team is committed to the success of the owners, developers, contractors, engineers, and manufacturers we work with - we're all in this together!

Responsibilities

  • Support the sales team with estimating, design assistance, equipment sourcing, pricing, and forecasts.
  • Deliver technical presentations to customers, explaining product features, benefits, and applications.
  • Generate, follow up on, and qualify sales leads.
  • Prepare detailed quotations, negotiate sales terms, and manage service agreements.
  • Provide comprehensive pre- and post-sales technical support.
  • Assist in product and service selection based on customer requirements.
  • Manage customer relationships, ensure high satisfaction and address inquiries promptly.
  • Coordinate with engineering, production, and logistics to ensure timely product delivery.
  • Maintain accurate CRM records, track sales opportunities, and report on sales performance.
  • Collaborate with engineering and product development teams to meet customer needs


Qualifications

  • Education: Bachelor's degree in engineering and 5+ years experience in HVAC Sales
  • Experience: Previous experience in the HVAC industry, but is not required; a technical sale, or engineering role; Professional certifications in mechanical engineering; Familiarity with CAD software and other technical tools
  • Proficiency with Microsoft Office Suite, CRM software, ERP systems, and other relevant technical tools
  • Excellent verbal and written communication skills to effectively convey technical information and to interact effectively with customers and team members
  • Strong customer service skills to address inquiries and resolve issues
  • Analytical skills to diagnose and solve technical problems
  • Ability to identify sales opportunities and develop relationships with potential customers
  • Regular interaction with customers via phone, email, and video conferencing
  • Strong technical aptitude and ability to understand complex engineering concepts
  • Ability to work independently as well as part of a team


Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.

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