About this roleThe Sales Engineer acts as the technical lead on the sales process, partnering with Account Executives to win deals through technical expertise and solution design. This is a customer-facing, pre-sales role responsible for building technical credibility, demonstrating Hologram's platform, architecting IoT solutions, and making sure prospects have confidence that Hologram will power their connected future. This role reports to the VP of Sales.
Responsibilities:- Lead the technical pre-sales relationship by providing guidance on technical architecture, demonstrating the product (ex. Dashboard), resolving technical concerns or obstacles, and building customer trust in Hologram
- Act as a subject matter expert for Hologram's full product suite who can expertly communicate Hologram's technical value proposition, including Dashboard and API integration
- Provide prospects with end-to-end IoT expertise including hardware selection, embedded systems and product architecture and design, and device certifications
- Drive resolution for technical issues that arise during pre-sales, testing, and the pilot phase
- Maintain a high level of expertise in IoT technologies and relevant industry trends
Requirements:- Hands-on experience building and deploying embedded systems or IoT devices
- Proven expertise in cellular connectivity, cellular certifications, AT commands, radio modules, and modems
- Background in IoT professional services or consulting, advising clients on IoT product development and design
- Solid understanding of TCP/IP, UDP-based protocols and networking principles
- Track record selling complex technical, developer-facing products (ex. networking products, embedded systems hardware, data products, and APIs)
- Comfortable working through enterprise technical sales cycles with multiple stakeholders, delivering accurate project plans (MAPs) and clear launch guidance
- Proficiency with API implementation and integrations
- Working knowledge of scripting languages like Python or Ruby
- Comfortable querying data with SQL to troubleshoot device behavior
- Based on the US East Coast, or able to work East Coast hours consistently
You Might Be a Great Fit If You...- You have excellent communication skills and can explain complex technical concepts to a non-technical audience
- Excel in pre-sales prospect conversations by translating complex technical solutions into clear, compelling business value.
- Love the thrill of winning deals by solving hard technical problems and building customer confidence
- You love to help customers in need and will go the extra mile to ensure Hologram delivers phenomenal experiences at every touch point
- You have a proven history of quickly mastering new technologies and technical concepts
Compensation: $160,000 - $190,000 base + $40,000-$48,000 in annual target incentives + new hire equity grant of 12,500 to 24,700 RSUs.
How we work at HologramHologram is a fun, upbeat, and remote-first team united by our mission to build a more connected future. We trust you to do what's best for our product, customers, and team members and empower you to make the right calls without heavy bureaucracy.
Benefits and PerksCompetitive compensation: Equity is offered to every employee, with transparent formulas that ensure consistency across the team.
Health & time off: Flexible health coverage (up to 100% employee, 95% dependents), unlimited PTO with 2 weeks mandatory, monthly mental health days, and 14 weeks paid parental leave
Remote work support: $1,000 hiring bonus plus $250/month WFH Stipend (taxable) to help support your home office, productivity, professional development, or coworking expenses.
Financial security: Life and disability insurance fully covered, 401(k) plan, and Professional Development Fund after one year
What to expect in the interview process:- Technical Screening Interview (30 min)
- Sales Team Interview (30 min)
- Take-Home Technical Assessment (
- Technical Assessment & Technical Presentation Panel, follow-up on the take-home (60 min)
- CEO Async Culture Q&A
- President Interview (30 min)
Ready to apply?If you share our values and our passion for connecting the world, we'd love to review your application! For any needed accommodations during the hiring process, please email [redacted].
