Sales Engineer

Job description

We continuously seek the best talent around the world and, at this moment, we have an opening in the following position: Sales Engineer located in Houston, Texas.

Position Objective:

This individual will be responsible for managing the relationships of a current group of strategic End User Customers, Industrial Distributors, and Original Equipment Manufacturer accounts. In addition of that, develop other customer accounts inside the assigned territory. Utilize a consultative selling approach to help our end users and Purchasing enhance their performance by providing unrivaled value and innovation. Build Strategies and execute action plans in support of our business and marketing initiatives to meet sales and profit goals. Through technical knowledge, great customer service, and strong connections, we increase our core business focused on Atlantic Custom Bearings (ACB), MGS (Power Transmission Products), and AEC (Atlantic Engineering Chain) and other standard related items, market penetration and profitability, developing solutions to fit customer expectations and needs.

Main Responsibilities:

• Sales and Business Development.
• Customer Engagement and Relationship Building.
• Technical Consultation and Solution Development.
• Customer Support and After-Sales Service.

Duties:

Customer Engagement and Relationship Building:

• Identify and target potential customers in the bearing and power transmission industry.
• Conduct market research and analysis to understand customer needs, industry trends, and competitive landscape.
• Build and maintain strong relationships with existing and prospective customers, understanding their requirements and providing them with personalized solutions.
• Frequent visits to customer sites (planning, maintenance, engineering, operations) to assess their needs, provide technical advice, and promote company products and services.
• Conduct product demonstrations and presentations to showcase the features, benefits, and applications of the company's bearing and engineering solutions.
• Participate in events to promote ABS Products and Services.

Technical Consultation and Solution Development

• Provide technical expertise and support to customers, addressing their inquiries, concerns, and technical challenges.
• Discuss with customers how ABS can collaborate to enhance performance expectations upon application and engineering requirements.
• Gather customer specifications, drawings, and engineering data, which must be addressed to ABS Engineering for analysis and, as a result, customized solutions.
• Work closely with the company's engineering team to join the process of developing customized products to meet client needs.
• Submit technical proposals, quotations, and bids for customers (end users, purchasing), ensuring accuracy and alignment with their requirements and procedures.

Sales Indicators and Business Development:

• Develop and execute sales strategies and plans to achieve sales targets and revenue goals.
• Identify and pursue new business opportunities, including new segment markets, facilities, and customer management areas along the production line.
• Conduct regular sales forecasting, pipeline management, and reporting to track progress and identify areas for improvement.
• Collaborate with the sales team and other departments (Quality Control, Engineering, Finance, Logistics, Management) to optimize sales processes, enhance customer experience, and drive business growth.
• Encourage ABS Participation in industry events, trade shows, and conferences to network, promote company products, and generate leads.
• Search and develop new accounts.

Market Intelligence and Competitor Analysis:

• Monitor market trends, competitor activities, and industry developments in the bearing and power transmission markets.
• Gather and analyze market intelligence to identify emerging customer needs, technological advancements, and competitive threats.
• Provide feedback and insights to internal teams, such as product development, marketing, and management, to drive continuous improvement and innovation.

Customer Support and After-Sales Service:

• Collaborate with the customer service team to ensure smooth order processing, delivery, and post-sales support.
• Address customer inquiries, complaints, and technical issues in a timely and effective manner.
• Follow up with customers to ensure customer satisfaction, identify opportunities for upselling or cross-selling, and foster long-term relationships.

Technical and Administrative Competencies

• Master-level expertise in Customer Service.
• Advanced level expertise proficiency in Sales principles, Negotiation, and commercial tactics; Understanding of how Development Engineering fits in the manufacturing business (Quality, Manufacturing, Purchasing, Sales, Marketing); CRM User level and Project Management.
• Intermediate knowledge level expertise in Technical knowledge: bearings, power transmission, and comprehensive power systems; Industrial Operations and Maintenance knowledge, and Proficiency in Microsoft Power Point and Word.

Personal Competences:

• Master-level in Customer satisfaction & results orientation, planning and organization, self-discipline and independence.
• Advance skills for negotiation & conflict resolution, problem solving, creativity and indpendent thinking, creativity and independent thinking.

Requirements:

• Bachelor's Degree in Mechanical, Industrial, Electrical, Metallurgical Engineering or related.
• 3 to 5 years of experience in the following:
  • Industrial sales.
  • Technical experience in bearings and Power Transmission.
  • Industrial Maintenance, Engineering, Operations.
• 2 to 4 years of experience in the following:
  • Industrial design and manufacturing.

Required Degree: No

Language: Fluent in English, Spanish preferred.

Availability to travel: Yes, over 50%

Car and driver's license: Yes

Location: Living in Houston, Dallas, or nearby.

Pay: $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance