4+ years of experience in a deep tech environment; consulting experience is a plus
Strong understanding of SaaS/software products
Proficiency in Python; back-end engineering knowledge is a plus
Outstanding communication skills with a customer-focused mindset
Proven ability to troubleshoot technical challenges independently
Experience collaborating effectively with sales, product, and engineering teams
Enthusiasm for working in a fast-paced startup environment
Responsibilities
Partner with Account Executives and Engineering to drive commercial wins in pre-sales engagements
Configure, demo, and guide customers through our platform for a seamless technical experience
Gather customer feedback and educate on best practices for optimal product use
Identify opportunities for product improvement and share insights with Product & Engineering teams
Support on-site visits, workshops, and POCs at customer offices or industry conferences
Benefits
Opportunity to work in a fast-growing AI security startup
Chance to make a significant impact on customer success and product development
Collaborative work environment with cross-functional teams
Engagement in innovative projects that address real-world security challenges
Professional growth opportunities in a dynamic tech landscape
Full Job Description
About the Role
As a Sales Engineer at Escape, you'll be the technical bridge between customers, Account Executives, and the engineering team enabling commercial deals by highlighting how our platform solves real-world security challenges. You will shape customer success, deliver demos, run POCs, and act as a trusted technical expert.
Responsibilities
Partner with Account Executives and Engineering to drive commercial wins in pre-sales engagements
Configure, demo, and guide customers through our platform to ensure a seamless technical experience
Gather customer feedback, educate on best practices, and advise on optimal product use
Identify opportunities for product improvement, sharing critical insights with Product & Engineering teams
Occasionally support on-site visits, workshops, and POCs at customer offices or industry conferences
What We're Looking For
Experience: 4+ years in a deep tech environment; consulting experience is a plus
Technical Skills: Strong understanding of SaaS/software products; Python required, back-end engineering a plus
Customer Focus: Passion for enabling customer success, with outstanding communication skills
Proactive Problem-Solving: Confidence in independently troubleshooting technical challenges
Team Player: Track record of seamless collaboration with sales, product, and engineering
Startup Enthusiast: Eager to make an impact at a fast-growing, high-energy AI security startup
If you're a technically strong, client-facing engineer who loves pre-sales strategy and making commercial impact, we'd love to meet you! Apply now and join Escape on our mission to secure the future.
