Job Summary: The Sales Director, Retail is responsible for driving revenue growth and building strong relationships within a designated U.S. territory, with a focus on retail independent pharmacy owners. This individual partners with a high-performing sales team to identify and cultivate new business opportunities across ScriptPro's full portfolio of pharmacy automation solutions. They engage directly with owners and key decision-makers, craft compelling proposals, and leverage financial modeling and business case development to support sales efforts.
Reporting Relationship: Vice President, Sales
Shift: General business hours are Monday through Friday, 8 am to 5 pm CST. This is a remote position located within the designated service region (Northeast). Employees residing in the Kansas City metro may have on-campus requirements according to departmental policy and business need. Regular, punctual, and predictable attendance is an essential function of every job at ScriptPro.
Scope of the Role:- Identify, prospect, and cultivate new business opportunities through a combination of in-person outreach, networking, trade shows, and virtual engagement within an assigned U.S. territory
- Learn each pharmacy's business model, challenges, and potential solution options
- Develop and present comprehensive proposals to prospective and existing customers
- Apply financial modeling to build business cases and clearly demonstrate return on investment
- Maintain accurate and up-to-date records of all customer account related activities
- Contribute to the development and execution of market-focused sales strategies by providing field insights, competitive intelligence, and customer feedback
- Consistently achieve or exceed quarterly and annual sales quotas by driving new business and expanding existing accounts
- Ability to travel up to 35% within the United States as needed
- Perform other duties as assigned
Required Qualifications:- Bachelor's degree in Business or related field preferred
- 5+ years of sales experience, outside sales preferred
- Proven track record of achieving sales goals and driving results
- In-depth knowledge of the U.S. independent retail pharmacy market, including operations and workflows
- Proficiency in Microsoft Office applications, including Excel, Outlook, and Word
- Experience with Salesforce preferred
- Excellent verbal and written communication skills, with the ability to effectively present complex concepts, including financial impact and ROI models
- Strong interpersonal skills with the ability to build relationships and collaborate across cross-functional teams and organizational levels
- Demonstrated ability to apply active listening, ask effective questions, and close business opportunities
- Strong customer focus with the ability to balance customer needs and business objectives while representing the organization professionally
- Strong analytical and critical thinking skills, with the ability to assess opportunities and communicate value through financial and cost-justification tools
- Excellent organizational and time management skills, with the ability to manage follow-up activities and multiple accounts in a fast-paced environment
- Highly motivated, adaptable, and able to work independently while contributing to team success
Remote Work Requirements:- Must have high-speed reliable internet access with a hard-wired connection
- Must have a distraction free home office workspace
- Must be willing to participate in video virtual meetings (camera on)
Benefits: At ScriptPro, we believe that our employees are our greatest asset. That's why we are committed to fostering a workplace that prioritizes and enhances your personal health and well-being.
- Health: Medical, Dental, Vision, Short-Term Disability, Company Paid Life Insurance & Long-Term Disability, 24/7 on campus Gym, and Vitality Wellness Program that helps lower your premium costs
- Well-being: Paid Time Off (PTO), Parental Leave, nine (9) paid holidays, paid volunteer hours, Employee Assistance Program, company-sponsored events and team-building activities, 401(k) Retirement Plan with company match, financial investment services, employee discounts on products and services.
Employment Conditions: This position includes responsibilities for ensuring compliance with cybersecurity and privacy policies to support the safeguarding sensitive data, including personally identifiable information (PII) and Protected Health Information (PHI). Completion of annual cybersecurity and privacy awareness training is required, as the role aligns with the organization's security posture and risk management practices. All duties are defined in accordance with standardizations to ensure consistency and accountability of the policies.
Working Conditions: Requires routine use of standard equipment and extended computer use. Employee must be able to sit, use hands and fingers, and occasionally lift, squat, stoop, bend, and reach. Problem-solving, practical learning, and instruction interpretation skills are essential.
