DescriptionThe Sales Director - IT Managed Services, is responsible for driving revenue growth by selling managed services offerings to small and mid-market and/or enterprise clients. This role owns the full sales cycle-prospecting, discovery, solution positioning, proposal development, and close-while partnering with managed services leadership to support go-to-market strategy, product positioning, and client engagement.
Key Responsibilities- Full-cycle sales ownership: Generate, qualify, and close opportunities through the full sales cycle; build and maintain a healthy pipeline of prospects.
- Solution-based selling: Apply an in-depth understanding of managed services offerings to address complex and strategic IT needs within client organizations.
- Relationship development: Discover, develop, and manage business relationships with prospects and customers; lead or participate in account strategy sessions.
- Executive communication: Create and deliver presentations and proposals to "C" level stakeholders; clearly communicate key benefits and positioning of our managed services.
- Customer discovery & insight: Provide accurate insight into a prospect's strategic initiatives and buying readiness; map services to business outcomes and priorities.
- Respond to inbound demand: Respond to existing and prospective client requests for managed services and coordinate internal resources to move opportunities forward.
- Microsoft partner alignment: Collaborate with Microsoft as a strategic technology partner and represent the company's capabilities and service offerings effectively in the Microsoft ecosystem
Qualifications (Required)- Proven success selling IT managed services with a demonstrated ability to meet/exceed sales targets.
- Demonstrated track record of selling managed services to small and mid-market businesses (or similar client base aligned to your organization).
- Strong understanding of IT operations and infrastructure concepts to support credible discovery and solution conversations.
- Ability to lead consultative discovery, position value, and progress opportunities from initial contact to close (full-cycle).
- Strong executive presence and communication skills, including proposal/presentation development and delivery.
Preferred Qualifications- Experience selling Microsoft-aligned services such as Microsoft 365/O365, Azure, SharePoint, SQL, and related managed services.
- Experience working with or within a Microsoft Solutions Partner environment and partnering alongside Microsoft.
Success Measures- Pipeline creation and coverage (new qualified opportunities, pipeline velocity)
- Win rate and average deal size for managed services agreements
- Attainment vs. quota / sales targets
- Executive meeting volume and proposal activity (C-level presentations delivered)
- Renewal/expansion growth in managed services accounts (if role includes farming)
