3+ years of regular customer communication experience
Strong organizational and time management skills
Comprehensive understanding of the data center industry
Excellent written and verbal communication skills
Self-starter with an entrepreneurial attitude
Ability to work autonomously and in a team setting
Responsibilities
Source new business opportunities and build relationships
Enhance customer satisfaction through superior service
Act as the primary contact for non-technical customer requests
Consult regularly with customers to understand their needs
Collaborate with ecosystem partners to identify new chances
Negotiate contracts with current and potential clients
Participate in industry events to strengthen connections
Benefits
Professional development and training opportunities
Exposure to industry trends and networking with leaders
Dynamic work environment that encourages innovation
Support for work-life balance
Access to cutting-edge technology and resources
Full Job Description
Position Summary
H5's Sales Director shall have the responsibility for sourcing new opportunities and managing select existing customer relationships throughout key touchpoints, such as initial qualification, contract discussions, deal execution, regular customer reviews, customer escalations and any discussions surrounding the expansion, renewal, termination, and reduction of a customer agreement.
Essential Job Functions
Responsible for sourcing new opportunities and relationships
Maintain excellent relationships with existing customers and ensure accounts experience superior customer service.
Single point of contact for non-technical customer requests and service.
Consult with customers on a regular basis.
Maintain the highest level of integrity with the customer. Trust and our reputation are of the upmost importance.
Regularly work the ecosystem partners to source new opportunities and assist companies throughout the ecosystem.
Negotiate agreements with existing and future customers.
Attending industry events and regularly interacting with customers at various levels.
Grow knowledge of data center industry and IT trends.
Understand the market in which you work - competitor availability, pricing, and new construction.
Qualifications
Education:
Bachelor's degree
Skills and Abilities
3+ years of experience communicating with customers on a regular basis.
Excellent organizational and time management skills
Comprehensive understanding of the data center industry
Excellent interpersonal and communication skills
Written and verbal.
Must be a self-starter with an entrepreneurial attitude.
The ability to work well in a team environment and independently with minimal supervision.
