Location: Mountain View, CA Hybrid
Reports to: VP of Marketing
Role Overview: This role builds and runs the engine that feeds our pipeline. You'll hire, coach, and scale a team of SDRs turning cold outbound into qualified meetings with enterprise CX and contact center leaders, at a moment when those buyers are rebuilding their stack around AI.
What you'll do:- Hire, onboard, and coach a team of SDRs into consistent pipeline producers
- Set the KPIs-activity, meetings booked, pipeline sourced; ensure targets are consistently met
- Design and sharpen outbound and inbound sequences based on what the data says is working
- Partner with Marketing on lead quality, campaign strategy, and messaging
- Run regular call reviews, email reviews, and live coaching
- Track and analyze SDR team performance; report on pipeline impact to Sales leadership
- Build the promotion path: identify who's ready for AE and get them there
- Own the SDR playbook and the tooling stack behind it
- Champion a culture of accountability, learning, and high performance
What we're looking for:- 3+ years managing SDR or Business Development teams, ideally in a B2B SaaS environment
- Proven track record of exceeding pipeline and meeting-setting goals
- Strong coaching, mentorship, and leadership skills
- Deep understanding of outbound prospecting best practices (phone, email, LinkedIn, social selling)
- CRM and sales engagement tool expertise (e.g., Salesforce, Apollo, Gong, ZoomInfo)
- Strong data orientation - comfortable using metrics to drive decisions
- Excellent communicator, highly organized, and detail-oriented
- Thrive in a fast-paced, early-stage environment
Preferred:
- Experience in Enterprise SaaS or AI-focused companies
- Background in building SDR-to-AE career paths
- Familiarity with Account-Based Marketing (ABM) strategies
Perks & benefits:- Hybrid
- Health, vision, and dental coverage
- Flexible PTO
- Catered lunch twice a week, plus team dinners and offsites
- Parental leave
- 401(k)
Compensation: Market-competitive, based on your experience and skill set.
