Sales Counselor

Everstory Partners

$60K — $120K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent; additional education in Business, Marketing, or Sales preferred.
  • Minimum of 1 year of sales experience preferred.
  • Valid driver's license and access to a personal vehicle for client meetings and community events.
  • Proficiency in MS Office, specifically Microsoft Excel and Outlook.
  • Experience with CRM systems for lead management preferred.
  • Strong attention to detail and problem-solving skills are essential.
  • Effective verbal, written, and interpersonal communication skills are required.

Responsibilities

  • Assist families with selecting funeral services and burial options.
  • Attend funeral services to provide support and guidance to families.
  • Generate leads through walk-ins, inbound calls, and proactive prospecting.
  • Conduct offsite appointments with clients at their convenience.
  • Maintain accurate records of client interactions and service selections.
  • Manage and organize a high volume of client information in a timely manner.
  • Handle sensitive information with discretion and confidentiality.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • Life, AD&D, and short-term disability insurance.
  • Tuition reimbursement for continuing education.
  • Recognition program for years of service with anniversary awards.
  • Career advancement opportunities through training programs.
  • Employee Assistance Fund for emergencies or personal crises.
  • Bonus for referring potential new employees.
  • 401k plan with company matching contributions.
  • Funeral and cemetery services benefits for employees.
Full Job Description
Job Type

Full-time

Description

About the Role
  • Estimated first-year earnings range: $60,000 to $120,000
  • Uncapped commission and earnings.
  • Training Pay of $18.00 per hour for 6 weeks.
  • This position sells pre-need and at-need funeral services and inventory as well as cemetery services, property and merchandise.
  • The Sales Counselor assists families with funeral selections and attends services.
  • Leads are generated through a combination of walk-ins, inbound calls and proactive lead generation and prospecting.

Requirements

Education and/or Experience:
  • High school diploma or equivalent required with some additional education preferred in a related area such as Business, Marketing, and/or Sales.
  • 1 year of sales experience preferred.
  • Must possess a valid driver's license and access to a personal vehicle. Offsite appointments will occur in this role including meetings with clients and community events. Mileage reimbursement is provided for travel associated with job duties.
  • Proficiency in MS Office (Microsoft Excel and Outlook) required.
  • Experience working in a CRM (lead management system preferred).
  • Strong attention to detail with problem solving skills.
  • Strong verbal, written, and interpersonal communication skills.
  • Strong organizational and planning skills in a fast-paced environment.
  • Ability to maintain a high level of discretion and confidentiality when handling sensitive information.
  • This position requires availability to work some holidays, evenings and weekends as needed.

Our Investment in You

Everstory Partners is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. As part of our ongoing commitment, we offer a competitive benefits package for our Full-Time Employees including:
  • Medical, Dental, Vision, Life, AD&D and STD Insurance
  • Tuition Reimbursement
  • Anniversary Award for each year of service
  • Career Advancement and Training - Aspiring Managers Program
  • Everstory Cares - Employee Assistance Fund
  • Legend Award Program
  • Funeral and Cemetery Benefits
  • Employee Referral Bonus
  • 401k with Company Match

The pay range for this role is based on a wide range of factors that are considered in making compensation decisions regardless of race, gender, age, religion, or any other protected characteristic. They include skill set, experience and training, licensure and certification, and other business and organizational needs. This range estimate has been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the circumstances of each hire.

Salary Description

Targeted first year earnings: $60,000 to $120,000

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