Sales Associate - Product Specialist

Qualifications

• Previous sales or customer service experience preferred; automotive experience is a plus.
• Strong communication, interpersonal, and customer relationship skills.
• Ability to learn and explain complex product features and technology.
• Comfortable working in a fast-paced, goal-driven environment.
• Proficiency with CRM systems and digital retailing tools is an advantage.
• Valid driver's license and a clean driving record are required.
• Availability to work flexible hours, including evenings, weekends, and some holidays.

Responsibilities

• Greet customers promptly and professionally to create a welcoming showroom experience.
• Conduct thorough needs assessments to recommend suitable vehicle options.
• Present and demonstrate new and used vehicle features, technology, and benefits.
• Guide customers through the entire sales process, from inquiry to delivery.
• Maintain strong product knowledge, including OEM updates, trim levels, features, and competitor comparisons.
• Utilize CRM tools to document customer interactions, follow-up activities, and sales progress.
• Support dealership sales initiatives, showroom merchandising, and promotional events.

Benefits

• Ongoing training to enhance sales skills and vehicle knowledge.
• Opportunity to collaborate with Sales Managers and other departments for customer satisfaction.
• Engaging work environment focused on teamwork and customer service.