5-7 years of sales experience with a strong record of exceeding targets
Familiarity with the senior living market is beneficial but not mandatory
Passion for connecting with seniors and understanding their needs
Strong closing skills combined with empathy for clients
Excellent time management and organizational abilities
Creative problem-solver with good judgment and ethics
Proficient in Microsoft Office and Salesforce, with some travel required
Responsibilities
Manage occupancy and revenue goals for the community
Utilize Salesforce for tracking sales metrics and conversion rates
Ensure compliance with Fair Housing and FTC regulations
Identify and cultivate new referral sources
Conduct daily outreach to prospective clients to arrange tours
Oversee leasing center operations during construction
Provide tours of available units to potential residents and referral agencies
Support marketing efforts and resident engagement events
Act as an educational resource for residents and staff
Promote the community positively and uphold organizational standards
Facilitate effective communication and collaboration within the community
Prepare and manage relevant sales reports
Adapt to a flexible work schedule, including evenings and weekends
Benefits
Opportunity to work in a rewarding environment focused on senior care
Supportive team culture with a focus on professional development
Access to employee testimonials highlighting positive workplace experiences
Engagement in community events and initiatives
Potential for career advancement within the organization
Full Job Description
Community Specialist
StoryPoint
The Community Specialist is a sales professional responsible for leasing a senior living community. By creating and following a strategic business plan, the ideal candidate will manage their sales funnel, create urgency with prospects, and follow a sales process through closing to achieve optimal occupancy and revenue targets.
Required Experience for a Sales Director:
Previous experience in sales with a proven track record of meeting and exceeding sales goals
An understanding of the senior market and various senior living products is a plus but not a requirement. We encourage all types of successful sales professionals to apply!
Desire to listen to, connect with, and serve seniors by matching their needs to our service offerings and successfully move them into our communities
Aggressive sales instinct with the ability to close while maintaining compassion for our customers
Ability to manage time effectively
Must exhibit a high degree of initiative and creativity, good judgment, and professional ethics
Must possess strong leadership skills to work effectively both independently and as a team
Excellent communication and presentation skills
Demonstrated aptitude for problem-solving; ability to determine solutions for clients
Microsoft Office and Salesforce proficiency is desirable
Some travel may be required
Primary Responsibilities of a Sales Director:
Manages all occupancy and revenue goals for the community
Utilizes Salesforce to accurately manage sales funnels, conversion ratios, and move-in metrics
Complies with Fair Housing and Federal Trade Commission requirements
Seeks new opportunities to expand our growing number of referral sources
Make daily outbound calls to prospective customers in database to schedule visits and tours
Manages the leasing center on site during the construction phase
Provides tours of models or vacant apartments to future residents and referral agency network
Assists with marketing initiatives and resident events
Serves as an educational resource for residents, caregivers, and staff members
Promotes the organization in a positive manner and sets the example for organization standards for excellence
Maintains effective communication and cross collaboration throughout the community
Coordinates occupancy, goals and resident/prospect information
Prepares and manages all relative reports
Willingness to work a flexible schedule to include evenings, weekends, or "non-traditional" work hours as business demands dictate
This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.
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