Previous call center experience (preferred but not mandatory)
Adaptability in a fast-paced environment.
Responsibilities
Engage with customers to understand their needs and guide them in the dealership
Utilize telephone, text, and email communication effectively
Maintain organized and accurate records of customer interactions
Exhibit professionalism and confident interaction with customers
Demonstrate time management skills to meet calling targets
Provide exceptional customer experiences with active listening
Collaborate with team members for continuous improvement.
Benefits
Major Medical Insurance, Dental and Vision Insurance
Long and Short-Term disability
Life Insurance
Paid time off
401k with company participation
Professional training and advancement opportunities
Full Job Description
Sales Advisors!
Our Average pay range 55k-120k per year - but has potential to be much higher depending on skill level!*
We are looking for:
Self-motivated with a positive attitude
Good customer service skills and work ethic
Goal oriented and high energy
Basic computer skills and the ability to follow a process
Willingness to learn
In addition to competitive pay, we offer our full time associates the following Benefits:
Major Medical Insurance, Dental and Vision Insurance
Long and Short-Term disability
Life Insurance
Paid time off
401k with company participation
Professional work environment, with job training and advancement opportunities
Responsibilities and Qualifications:
Previous car sales experience ideal but not required
Must Be Professional with a confident attitude
Knowledge of telephone, text and email techniques and etiquette
Strong customer service and phone skills
Efficient with Time management to be able to make a minimum of 100 call per day
Organized, self-motivated, enthusiastic and detail-oriented
Positive, flexible and process-oriented
Ability to converse with customers to discuss needs and direct appropriately within the dealership
Possess strong organizational, follow-up, Accurate record keeping
Ability to active listening and deliver 110% customer experience
Speak clearly and persuasively in positive or negative situations
Quick thinker and learner
Previous call center experience (an asset but not required)
An interest in the automotive industry
Able to thrive in a fast paced, changing environment
Enjoy providing customer enthusiasm
Continuous Improvement Collaborate with Team Members Attentiveness
Saturdays required and some Sundays
*See hiring manager for details
About MORGAN AUTO GROUP
Morgan Auto Group is an automobile dealership and repair services.
Morgan Auto Group Careers
There has never been a better time to join the dynamic team at Morgan Auto Group—the leading network of auto dealerships renowned for innovation and leadership in the automotive industry.
Work You’ll Do
Join Morgan Auto Group's top-tier team to assist some of the most well-known automotive brands in mastering their operational excellence and customer satisfaction.
Transform the automotive landscape with the brightest minds at Morgan Auto Group, where leadership, diversity training, and digital innovation converge.
Lead from a unique position in the marketplace, leveraging deep industry expertise and a commitment to digital and technological advancements.
Work with a nationwide team of business and automotive advisors to help propel Morgan Auto Group towards future growth and sustainability.
Collaborate with a dedicated team of professionals, all focused on driving success across numerous automotive markets.
Introducing the Morgan Auto Group Professional Pathways
The team is building a market-leading platform to offer job opportunities that allow individuals to master their career paths within the automotive industry.
Do Innovative Work
Join a group of skilled professionals at the intersection of technology, industry expertise, and digital innovation.
Drive Innovative Solutions
Deliver targeted solutions and services that enhance the customer experience and operational efficiency through a depth and breadth of automotive knowledge that’s second to none.
Be Part of a Great Team
Engage in wide-ranging projects utilizing cutting-edge automotive technology and harness the unparalleled capabilities, national scale, and collaborative environment of Morgan Auto Group.
Future-proof Your Career
Advance your career with limitless opportunities propelled by unmatched training, development, and certification support.
Explore
Discover how Morgan Auto Group is leading the way in eco-friendly automotive solutions and enhancing customer experiences through innovative service models.
The Morgan Auto Group Commitment
The combined service capabilities, national presence, and collaborative team environment help employees overcome challenges and lead transformation in the automotive industry.
Employees across the nation look to Morgan Auto Group for new strategies and solutions to drive growth and innovation in their careers.
Stay Connected
Join the Team
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