Sales Account Manager, Private Clients (NYC) (New York (New York), NJ, US)

Technogym

$80K — $95K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years' experience as Sales Account Manager in luxury retail or design industry
  • BA/BS Degree in Business Administration, Sales or relevant field
  • Ability to communicate and influence stakeholders at all organization levels
  • Strong selling aptitude with emphasis on business development
  • Networking skills to cultivate key relationships
  • Familiarity with store operations applications (Sales Force and SAP)
  • Entrepreneurial mindset with a proactive approach

Responsibilities

  • Achieve sales targets to contribute to overall sales performance
  • Maintain in-depth product knowledge to enhance customer experience
  • Localize and sell Total Wellness solutions tailored to market needs
  • Develop new business opportunities through existing and new client relationships
  • Collaborate with architects and designers to generate leads
  • Build networks with showroom partners and luxury brands
  • Ensure customer complaints are resolved to satisfaction

Benefits

  • Opportunities for professional development in a rapidly growing company
  • Work in a diverse and energetic team environment
  • Field-based role offering flexibility and autonomy
  • Engagement with high-end luxury products and clients
  • Access to wellness lifestyle initiatives and events
Full Job Description
Your Role

We are seeking an energetic and results-oriented Technogym Expert to join our fastest growing and most strategically focused segment of the business - Home Consumer.

The role boasts variety with a key focus on new business development and account management. In this role, you will cover a vast region and be completely field-based. You will manage a large portfolio of products, services and solutions and will play a crucial role in developing and maintaining long-term customer relationships.

Your Impact

  • Contribute to Sales Performance by achieving sales targets
  • Maintain good product knowledge and ensure an outstanding customer experience
  • Localize and sell the Total Wellness solution through partnerships and customizing solution packages to specific market needs
  • Working with the Marketing Department, define the local segment market strategy in terms of commercial campaigns, initiatives and events
  • Develop new customers and maintain relationships with the existing ones to generate new business opportunities
  • Develop new opportunities with architects, interior designers, personal trainers and any third party able to generate business opportunities
  • Develop a network with showroom partners and high-end furniture brands
  • Handle customer complaints, seeking assistance and ensuring issues are resolved to the satisfaction of the customer and the company
  • Provide 100% support of CRM tool (salesforce.com) and follow Technogym Sales Methodology
  • Liaise with Logistics and After-Sales Service for any needs oriented to supreme service
  • Go above and beyond the company requirements, adhering to the dress code and appearance guidelines
  • Keep up-to-date on brand activities, locations, events and marketing activities
  • Work with the Retail and Inside Sales Teams in order to facilitate and speed up the customer journey
  • Consult with the in-house design team to create home gym layouts
  • Guarantee continuous, proactive feedback from the market


About You

Ideally, you are passionate about working out, enthusiastic and pro-active, while also down-to-earth and ethical. You should be an independent, confident salesperson with strong organizational skills and previous field sales experience. You have a passion for health, fitness, design, luxury goods, fashion, Made in Italy, art, sports and the wellness lifestyle. You are an achievement-driven professional, a strong team player with exceptional relationship skills.

What you should bring:
  • 3-5 years' experience as Sales Account Manager in a luxury retail environment, preferably in the design industry or working with luxury products
  • BA/BS Degree in Business Administration, Sales or a relevant field
  • Demonstrable ability to communicate and present to, as well as influence key stakeholders at all levels of an organization, including executive and C-level
  • Selling aptitude with emphasis on business development
  • Ability to leverage networks by cultivating key relationships as well as knowledge of local marketing and media
  • Ability to acquire some expertise in Store operations applications (Sales Force and SAP)
  • Entrepreneurial approach
  • Ability to create and cultivate a network


Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true

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