Ability to remain calm under pressure in a fast-paced environment
Proven leadership and motivational skills for sales teams
Responsibilities
Partner with Assistant Store Director and Store Director on corporate initiatives and team development
Manage the sales floor to ensure an exceptional client experience
Oversee opening and closing of the boutique and POS systems
Develop strategic action plans to maximize sales and client engagement
Drive department sales goals and team performance through coaching
Analyze sales reports to track progress towards goals
Maintain communication with the Buying team regarding trends and client feedback
Benefits
Comprehensive medical, dental, and vision coverage
Short and long-term disability insurance
Various paid time off programs
Employee discounts and perks
Retirement plan with employer contributions
Full Job Description
Summary
Job Description
We are currently seeking a Department Manager who will report to the Store Director as part of our dynamic team.
ROLE
The Department Manager will oversee the sales, team, and operation a product department within the boutique. This position will be responsible for driving sales and the team's performance through the coaching, development, and reinforcement of the company standards.
MISSION
Partner with Assistant Store Director & Store Director to align on corporate initiatives, team development, Employee Relations, product training, and operations.
Manage the salesfloor through consistence presence providing an exceptional client experience.
Responsible for Opening/Closing boutique and POS to operational and loss prevention guidelines.
Develop and implement strategic actions plans to maximize department sales and client engagement that align to the boutique's overall performance goals.
Drive the department sales goals, KPI's and team performances by coaching to Brilliant Basics principles.
Analyze sales reports on daily, weekly, monthly basis to ensures the department is on track to achieve and exceed quantitative and qualitative goals.
Responsible for staying informed and keeping the team updated on product related information such as stock availability and technical changes.
Manage communication to Buying team related to business trends, client requests, and product feedback.
Manage and support on escalated client issues in partnership with Store Director, Client Services and Operations team.
Ensure department visual standards are maintained in the department to Visual Merchandising and Loss Prevention guidelines.
Partner with Operational team on weekly cycle counts and inventory discrepancy reporting to maintain low shrink levels.
Responsible for upholding Operational Guidelines to ensure compliance and successful store Audits.
Demonstrates a sense of leadership and ownership of the boutique through in-depth knowledge of all policies and procedures.
Develop strong working relationships with management team, corporate partners, and other boutiques.
Other duties as assigned by management.
PROFILE
Bachelor's degree, preferred
Minimum 3-5 years' retail experience
Minimum 2 years' experience in retail management capacity
Experience managing a team of 5 or more
Ability to maintain calm under pressure in a fast-pace environment
Proven ability to motivate and lead sales teams
A reasonable estimate of the base compensation range for this position is $115,000.00 - $120,000.00 plus bonus eligibility and a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and a retirement plan with employer contributions.
