3+ years of experience in paratransit operations preferred
3+ years of supervisory experience in transit
Knowledge of compliance with Federal, State, and local transportation regulations
Proficient in Microsoft Office
Strong task prioritization and time management skills
Ability to interact effectively with diverse stakeholders
Willingness to work extended hours, including weekends and holidays
Responsibilities
Assist the General Manager with daily operational oversight
Administer driver hiring and compliance processes
Directly involved in hiring, developing, and disciplining staff
Focus on safety, accident management, and customer complaint resolution
Provide reports and analyses on safety trends and operational metrics
Supervise location employees and ensure policy compliance
Monitor operations activities, including vehicle performance and customer feedback
Guide and train location trainers and staff on safety and compliance issues
Benefits
Minimum of two weeks vacation
5 sick days
12 holidays (8 standard and 4 floating)
401(k) retirement plan
Medical, dental, and vision insurance
Life insurance
Short-term disability
Voluntary long-term disability
Full Job Description
Become a part of our Transdev team as an Operations and Safety Manager in Carson City, NV. This position assists the General Manager in supervising daily operations. In addition, the Operations Manager monitors employee performance, oversees the safety and training department, identifies safety issues, and addresses operational needs. We hire individuals who make safety and customer service their top priorities. We are looking for you if you have the drive, confidence, and determination to succeed!
Transdev is proud to offer:
Competitive compensation package of minimum $80,000 - maximum $89,000
Benefits include:
Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 12 days; 8 standard and 4 floating
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
Assists the General Manager in the day-to-day operational oversight of location operations, including Safety, Human Resources, and Finance
Administers the driver hiring and compliance process (e.g., interviewing and driver selection, collecting applications, criminal background checks)
Have direct involvement in hiring, developing, and disciplining drivers and staff.
Focus on safety, accidents, and customer complaint resolution.
Provides various reports and analyses, including safety trends. Develops cost-saving recommendations. Performs other duties and projects assigned.
Assumes first-line supervision of location employees. Ensures company policies and procedures are followed.
Monitors and evaluates Operations activities. Includes: vehicle on-time statistics, missed runs, customer complaint data, accident data, road call data, and other operations-related functions
Provides direction and guidance to location trainers. Develop and monitor the contents of classroom training to ensure compliance. Teach classes as required. Schedule and conduct re-certification and retraining.
Provide assistance and training to drivers and attendants on passenger management and other safety-related issues.
Performs all other duties as assigned and may assist with other areas based on location needs
Operations/Safety Manager requirements:
Three years' experience in paratransit operations is preferred
Three years of transit supervisory experience
Knowledge of regulatory requirements to assure compliance with applicable Federal, State, and local laws for operating demand response transportation services (FTA, DOT, ADA, Drug & Alcohol, DOJ Title VI, and State DOT regulation)
Computer literate with working knowledge of Microsoft Office.
The ability to prioritize tasks effectively and manage time effectively.
The ability to appropriately interact with employees of all levels, including drivers, customers, senior management, client representatives, union officials, and the general public.
Work extended hours, including weekends and holidays, when needed.
Demonstrate regular and consistent attendance and punctuality.
Subject to DOT drug testing. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.
About Transdev
Transdev Careers
Joining Transdev offers a unique opportunity to enhance a career at the forefront of the transportation industry. With a commitment to innovation and leadership, Transdev is a company where professionals can thrive in an environment that fosters growth and diversity.
Explore Job Opportunities
Transdev is actively seeking individuals who are passionate about transportation and eager to make a difference. With various job opportunities available, candidates can find positions that match their skills and interests. Transdev values the contribution of every team member in driving success and innovation.
Experience Professional Growth
Transdev is dedicated to the professional growth of its employees. The company offers comprehensive benefits and diversity training programs that support both personal and professional development. Leadership opportunities within Transdev allow individuals to excel and lead in their chosen fields.
Cultivate Your Skills
At Transdev, the focus is on cultivating a culture of learning and empowerment. Employees are encouraged to enhance their skills through ongoing training and networking opportunities. This commitment to employee development ensures that every team member can meet their career goals.
Internship Programs
For those starting their career journey, Transdev provides internship programs that offer a real-world experience in the transportation industry. Internships at Transdev are designed to build foundational skills and provide insights into the company's operations, preparing interns for full-time positions.
Engage in Networking and Innovation
Transdev promotes a culture of innovation where ideas are welcomed and explored. Employees are encouraged to engage in networking events that connect them with industry leaders and peers. This environment supports creative solutions and advancements in transportation.
Join the Hiring Process
Interested candidates are invited to apply for open positions at Transdev. The hiring process is designed to be transparent and engaging, ensuring that both the company and the candidates find the right fit. Prospective employees should prepare their resume and be ready for an interview that could lead to a rewarding career at Transdev.
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