Position Summary The RPO Manager will build, scale, and operationalize a high-performing Recruitment Process Outsourcing (RPO) business. This role owns end-to-end RPO service delivery, operational excellence, client outcomes, and financial performance. The ideal candidate has progressive leadership experience in RPO, staffing, or talent services and a proven ability to build scalable recruiting operations, lead distributed teams, support enterprise implementations, and drive measurable improvements in delivery performance. This is a hands-on operational leadership role for someone who has built recruiting delivery teams, standardized processes, improved margins, and successfully managed complex enterprise client implementations. Key Responsibilities RPO Operations & Delivery 3 Own end-to-end RPO service delivery, including workforce planning, recruiting execution, performance management, SLAs, and continuous improvement. 3 Design and scale RPO delivery models across industries, hiring volumes, and geographies. 3 Ensure consistent recruiting outcomes across sourcing, screening, scheduling, onboarding coordination, and workforce analytics. Operational Strategy & Scale 3 Build operational infrastructure for a growing RPO business. 3 Develop organizational structures, capacity models, delivery playbooks, SOPs, and implementation frameworks. 3 Establish quality assurance and training programs. 3 Lead operational readiness for enterprise implementations, transitions, and new client launches. Financial & P&L Management 3 Own operational P&L performance, including cost management, productivity, margins, and revenue per recruiter. 3 Partner with Finance on budgets, pricing inputs, staffing models, and forecasting. 3 Optimize utilization, efficiency, and cost-to-serve while maintaining service quality. Client Experience 3 Serve as an executive sponsor for key enterprise RPO clients. 3 Translate client talent acquisition requirements into scalable RPO solutions. 3 Establish governance models, performance dashboards, and executive business reviews. 3 Drive client satisfaction, retention, renewals, and expansion opportunities. Cross-Functional Leadership 3 Partner with Sales, Product, Technology, Finance, and HR. 3 Provide operational input for RPO solution design, pricing, and implementation timelines. 3 Align recruiting technology, analytics, and reporting with operational requirements. Technology & Continuous Improvement 3 Oversee ATS, CRM, workforce management, and reporting technology used in RPO delivery. 3 Drive improvements in recruiting processes, candidate experience, and hiring-manager satisfaction. 3 Audit procedures and improve operational workflows. Leadership & Team Development 3 Build, lead, and mentor recruiting managers, senior operational leaders, and delivery teams. 3 Establish a culture of accountability and operational excellence. 3 Lead operational reviews, enterprise stakeholder meetings, and large-scale training initiatives. 3 Travel domestically and internationally as required for client meetings, team meetings, conferences, and training. Required Qualifications 3 Bachelors degree in Business, Human Resources, Operations, or equivalent combination of education, training, certifications, and experience. 3 5+ years of progressive leadership experience in RPO, staffing, or talent services. 3 Demonstrated experience scaling operations and leading enterprise service delivery organizations. 3 Deep understanding of RPO operating models and recruiting workflows. 3 Experience leading large or distributed recruiting/delivery teams. 3 Proven ability to manage SLAs, KPIs, operational metrics, and continuous improvement. 3 Experience with ATS platforms, CRM systems, workforce planning tools, and operational analytics. 3 Strong executive presence and client-facing communication skills. 3 Strong cross-functional collaboration with Sales, Finance, Technology, Product, and HR. 3 Proficiency with Microsoft Word, Excel, Teams, and Outlook. 3 Experience working with offshore teams. 3 Valid, non-restrictive drivers license. 3 Valid passport and willingness to travel internationally when required. Preferred Qualifications 3 MBA or advanced degree. 3 Experience launching or building a new RPO operation. 3 Enterprise RPO implementation and transition experience. 3 Multi-country recruiting operations experience. 3 Experience with P&L ownership and margin improvement. 3 Experience supporting sales pursuits with RPO solution design and pricing. 3 Experience managing executive-level client relationships. What Were Looking For The ideal candidate is an RPO/talent-services operator and builder, not simply a recruiting manager. Strong candidates should demonstrate: 3 RPO or talent-services leadership 3 Enterprise client delivery 3 Recruiting operations and workforce planning 3 Team scaling and organizational design 3 SLA/KPI ownership 3 P&L and margin management 3 Enterprise implementations 3 Executive client engagement 3 ATS/CRM and recruiting technology expertise 3 Offshore/distributed team leadership 3 Process improvement and operational scalability
#SolvoGlobal
#LI-PROMOTED
#LI-Onsite
$90,000 - $100,000 a year
