Identifies patient service requirements by establishing personal rapport with potential and actual patients and other persons in a position to understand service requirements.
• Maintains nursing guidelines by writing and updating policies and procedures.
• Maintains nursing operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Assures quality of care by developing and interpreting hospital and nursing division's philosophies and standards of care; enforcing adherence to state board of nursing and state nurse practice act requirements and to other governing agency regulations; measuring health outcomes against standards; making or recommending adjustments.
• Maintains nursing staff by recruiting, selecting, orienting, and training nurses and auxiliary staff.
• Completes patient care requirements by scheduling and assigning nursing and staff; following up on work results.
•Maintains nursing staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Establishes a compassionate environment by providing emotional, psychological, and spiritual support to patients, friends, and families.
• Promotes patient's independence by establishing patient care goals; teaching and counseling patient, friends, and family and reinforcing their understanding of disease, medications, and self-care skills.
• Provides information to patients and health care team by answering questions and requests.
• Resolves patient needs by utilizing multidisciplinary team strategies.
• Maintains safe and clean working environment by designing and implementing procedures, rules, and regulations; calling for assistance from other health care professionals.
• Protects patients and employees by developing and interpreting infection-control policies and protocols; enforcing medication administration, storage procedures, and controlled substance regulations.
• Maintains patient confidence and protects operations by monitoring confidential information processing.
• Maintains documentation of patient care services by auditing patient and department records.
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Ensures operation of medical and administrative equipment by verifying emergency equipment availability; completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
• Maintains nursing supplies inventory by studying usage reports; identifying trends; anticipating needed supplies; approving requisitions and cost allocations.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Maintains a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods.
• Assist in the Quality Assurance and Performance Improvement (QAPI) process