1 year of telephone triage experience preferred, ideally in a medical practice setting
Current Illinois RN licensure required
CPR BLS certification from the American Heart Association required
Responsibilities
Review patient voicemails and communicate directly with patients to direct them to appropriate care levels
Conduct telephone assessments to determine patient needs and provide instructions using teach-back methodology
Send high-risk patients to the emergency department immediately
Arrange appointments for patients needing to see a physician
Escort patients to examination rooms and record vital signs and reason for visit
Prepare patients for exams or procedures and set up necessary equipment
Perform immunizations and assist with diagnostic procedures
Benefits
Career pathways for professional growth and development
Various medical, dental, and vision options
Tuition reimbursement
Free parking at designated locations
Wellness program savings plan
Health savings account options
Retirement options with company match
Paid time off
Community involvement opportunities
Full Job Description
Hourly Pay Range:
$35.15 - $54.48 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights:
Position: RN Triage – OBGYN
Location: 100 Spalding Drive, Naperville
Full time 40 hours
Hours: Hours vary Monday - Friday - may work 8 or 10 hour shifts
Required Travel: Yes Plainfield
What you will do:
Reviews patient voicemails and talks directly to patients on the telephone or via Mychart and directs patients to appropriate level of care (emergency department, urgent care centers, physician office) per protocol or provides appropriate home medical advice.
Conducts patient telephone assessment utilizing nursing skills to determine problems, intervening according to the patients need and gives instructions to patient/caregiver. Evaluates patient’s and caregiver’s understanding of instructions using teach-back methodology and conveys related information and issues to appropriate clinical staff by telephone or by utilizing the EMR.
Sends patients with high-risk chief complaints such as chest pain, abdominal pain, or severe headaches, signs and symptoms of stroke to emergency department immediately,
Arranges appointments for patients who do not need to go to emergency department but need to see a physician.
Escorts patients to examination rooms, obtains and electronically records vital signs, reason for visit and other patient data. Makes patient comfortable while waiting for provider.
Prepares patient for exam and/or procedure. Sets up room with necessary equipment.
Performs all immunizations and assists with diagnostic and other in office procedures (i.e., colposcopy, LEEP, ESSURE, ablation, lab tests, venipuncture, specimen collection, etc.).
What you will need:
Bachelors Degree Science - Preferred
1 Year of telephone triage experience preferred, preferably in medical practice setting - Preferred
Registered Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR) Current State of Illinois Registered Nurse licensure - Required
CPR BLS issued by American Heart Association - Required
Benefits (For full time or part time positions)
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, and Vision options
Tuition Reimbursement
Free Parking at designated locations
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off
Community Involvement Opportunities
About NorthShore
NorthShore Careers
There has never been a better time to explore the diverse job opportunities at NorthShore, a leader in fostering professional growth and innovation in the industry.
Work You’ll Do
Join NorthShore’s dynamic team to assist some of the most respected companies in navigating their paths to digital mastery and operational excellence.
Elevate industries and transform business processes with the brightest minds at NorthShore. This company stands at the forefront of technology, combining industry expertise with a commitment to digital innovation.
Lead with a distinct advantage in the marketplace, harnessing NorthShore’s unique blend of technology insight and deep industry knowledge.
Engage with a global network of business and technology advisors dedicated to guiding clients through their transformation journeys.
Collaborate with a robust team of professionals, making NorthShore a powerhouse of knowledge and capability in the tech industry.
Introducing the NorthShore Business Advisory Group
This group is at the helm of building a leading advisory team, guiding well-known companies worldwide through their digital transformation challenges with cutting-edge solutions.
Innovate at Work
Be part of NorthShore’s extensive network of experts, where innovation meets deep industry expertise and digital strategy.
Drive Innovative Solutions
Deliver targeted, innovative solutions that leverage the most trusted enterprise platforms, backed by a wealth of consulting experience and a commitment to forward-thinking.
Join a Stellar Team
Engage in projects utilizing a wide array of Microsoft technologies, and leverage the combined capabilities, global reach, and collaborative spirit of NorthShore’s team.
Future-Proof Your Career
Advance your career with NorthShore, where the opportunities for professional development are vast, supported by unparalleled training, development programs, and certification support.
Explore Opportunities
Discover how NorthShore leads companies like EcoSolutions towards sustainable practices with advanced predictive analytics, enhancing operational efficiency and reducing environmental impact.
The NorthShore Edge
NorthShore’s combined service capabilities and global reach enable clients to tackle disruption and lead industry transformations effectively. Clients globally turn to NorthShore for innovative strategies and solutions that drive growth and success in the digital age.
Stay Connected
Join the Team
Search for open positions that align with your skills and interests at NorthShore. The company seeks passionate, curious, and creative individuals who are ready to contribute to a team-driven environment.
SEARCH NORTHSHORE JOBS
Keep Up to Date
Stay informed with career tips, insider perspectives, and industry-leading insights you can utilize today—all from the professionals who are part of NorthShore.
READ CAREERS BLOG
Job Alert Emails
Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at NorthShore.
