Summary:The Clinical Supervisor, in collaboration with and under the direction of the Nursing Department Director/Manager, is accountable for ongoing shift leadership and operations of a clinical department and for nursing care safety and quality. The Clinical Supervisor uses sound human resource and budget principles to guide the daily provision of nursing services to patients and families. The Clinical Supervisor supports comprehensive patient and family services through effective participation with the interdisciplinary team. The Clinical Supervisor is responsible for supervising nursing department associates and providing patient care when needed. Coaches and guides employees under his/her supervision. Demonstrates Professionalism and Excellence by performing as role model for clinical and service excellence.
Responsibilities:- Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
- Demonstrates current, comprehensive, professional knowledge and skills in conformance with recognized nursing standards including the Patient Bill of Rights and Joint Commission/CMS regulations, Standards for Nursing Care for the Patient Care Unit and the New Mexico Nurse Practice Act.
- Conducts patient experience rounds to determine satisfaction with services and performs service recovery real-time. Assists manager/director in investigation of patient or physician complaints.
- Champions change by identifying obstacles and requesting resources for effective improvement.
- Prepares patient assignments based on patient need and associate competency level. Assigns unit tasks, meal/break time and ensures completion.
- Assists Patient Flow Supervisor in monitoring and improving patient flow metrics, including collaborating to determine appropriate placement based on patient needs.
- Promotes cohesive work teams and constructive conflict resolution, actively supporting intra- and inter-disciplinary teamwork, within the department.
- Monitors, coaches and reinforces associate's compliance with policy and procedures.
- Applies and holds associates accountable for infection control policies and processes.
- Monitors and coaches staff in hourly rounding and use of patient communication boards.
- Serves as clinical resource for associates related to complex clinical situations and invasive devices relevant to unit patient population.
- Monitors fall risk and skin at risk programs to ensure appropriate interventions are implemented to meet prevention strategies.
- Monitors pain management regimes with nursing staff and facilitates physician communication when not meeting patient pain goals.
- Facilitates associate participation in unit based multi-disciplinary rounds.
- Demonstrates awareness and implementation of National Patient Safety Goals as applicable in their area of practice. Monitors and coaches associates for compliance with NPSG.
- Reassesses the effectiveness of comfort measures (including PRN medications given) within 1 hour of intervention. Monitors associate compliance with this standard.
- Coaches and mentors associates to make cost effective decisions and use resources prudently achieving both productivity and competence expectations.
- Adheres to guidelines for IV therapy/Blood Administration. Monitors and coaches staff compliance.
- Adheres to medication administration guidelines and safe medication practices. Monitors and coaches staff to ensure for compliance with medication administration and safe medication practices.
- Utilizes AIDET to make a positive first impression. Monitors and coaches associates to achieve AIDET process.
- Demonstrates and takes responsibility for workplace safety. Exhibits knowledge regarding the hazard and injury reporting procedures.
- Accurately interprets monitored rhythms and intervenes according to hospital policies and standards.
- Assists with special procedures as applicable to patient population.
- Assists in data collection, assessment and documentation appropriate to nature and severity of the need of the patient population.
- Communicates appropriate data to the physician and other patient care team members.
- Ensures timely and accurate implementation of physician orders.
- Performs emergency equipment checks at start of shift.
- Primary responder to unit emergent events including Code Blue Alert and Rapid Response Team. (Critical Care responds to RRT throughout the organization).
- Code Blue Alert Management - Prepares patients for emergency treatment with thorough knowledge of emergency practices. Coordinates emergency measures to sustain life.
- Performs end of shift controlled substance count and ensures resolution of all Pyxis discrepancies prior to shift end.
- Provides appropriate hand-off communication with patient transitions of care.
- Assists manager/director in development of unit associate time schedule.
- Assists staffing office in determining real time staffing needs based on census, patient needs and skill set of associates.
- Assists with new associate selection and unit education-participating in staff interviews, setting clear staff performance expectations, encouraging staff development, and completing timely performance evaluations-including staff input in each process.
- Initiates first level counseling as appropriate. Assists manager/director in corrective action/discipline process as indicated.
- Performs patient care duties when appropriate.
Job Requirements:
Education/Skills- Graduate of an accredited school of Nursing. BSN preferred. National specialty certification preferred.
- Must be able to demonstrate the knowledge and skills necessary to provide care/service appropriate to the age of the patients served on the assigned unit/department.
Experience- 3 years relevant experience preferred but not required.
Licenses, Registrations, or Certifications- Current RN license in the State of New Mexico. Current BLS Certification. Current ACLS Certification or obtain within 6 months. Current PALS/NRP if applicable to area. Current TNCC if applicable to area or obtain within 6 months. Current CPI or equivalent must be obtained within six months for Behavioral Health and Emergency Department. BLS, ACLS and PALS must be issued through American Heart Association.
In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.
Work Schedule:
7AM - 7PM
Work Type:
Full Time
