Employment Type:Full time
Shift:Day Shift
Description:Full-Time | Leadership Opportunity | Impact-Driven RolePosition Overview:The Manager plays a key leadership role within MercyOne, guiding day-to-day departmental operations and upholding the highest clinical practice standards. This leader fosters a culture of excellence, collaboration, and continuous improvement while ensuring high-quality patient care and an exceptional experience for patients, families, providers, and staff.
This role combines clinical expertise with strategic leadership-helping shape the department's future, support staff growth, champion safety and quality, and ensure alignment with MercyOne's Mission, Vision, and Values.
What You'll Do:Clinical Leadership & Operations- Oversee and support the clinical practice standards within the department.
- Ensure safe, high-quality, and effective delivery of clinical services.
- Maintain strong visibility within the department through regular rounding with staff, providers, patients, and families.
- Provide accessible leadership-offering guidance, problem solving, and support for the care team.
- Stay current with emerging clinical trends, technologies, and best practices.
- Monitor staffing levels to balance exceptional care with financial responsibility.
- Ensure clinical operations reflect current coding, billing, and reimbursement expectations.
Quality, Safety & Compliance- Develop, implement, and evaluate a comprehensive Continuous Quality Improvement (CQI) plan.
- Respond promptly to patient concerns, incident reports, and safety events.
- Ensure compliance with all regulatory, accrediting, and licensing requirements.
- Proactively identify and correct unsafe conditions.
- Promote a culture of patient safety and accountability.
Communication & Organizational Leadership- Champion MercyOne's Mission, Vision, and Values through everyday actions and decisions.
- Collaborate with physicians, staff, volunteers, and leaders across the organization.
- Communicate effectively with the team-holding consistent staff meetings and sharing critical updates.
- Support organizational change by educating and encouraging staff with clarity and enthusiasm.
- Manage stress constructively and help team members navigate challenges.
Team Development & Engagement- Recruit, hire, and retain highly skilled team members.
- Ensure thorough onboarding, training, and competency assessments.
- Provide consistent, honest, and constructive performance feedback.
- Support staff development and educational opportunities.
- Drive team engagement, celebrate success, and cultivate a positive workplace culture.
- Maintain an acceptable turnover rate through strong leadership and support.
Financial & Resource Management- Contribute to the development and management of the department's annual budget.
- Monitor expenditures and adjust staffing and resources based on workload.
- Ensure efficient use of personnel, materials, equipment, and time.
Safety & Environment of Care- Follow and promote all safety, infection control, and colleague health procedures.
- Use required personal protective equipment consistently.
- Demonstrate strong knowledge of department emergency procedures.
- Report and remove unsafe equipment and conditions.
- Maintain a safe and healthy working environment for all.
Who You Are:- A collaborative leader with strong clinical judgment.
- A proactive problem-solver who thrives in a dynamic care environment.
- A communicator who inspires trust, engagement, and teamwork.
- An advocate for patient-centered care and continuous improvement.
- A values-driven healthcare professional dedicated to MercyOne's mission.
Minimum Qualifications- Bachelor of Science in Nursing (BSN) required, or actively pursuing a BSN with completion expected within 3 years of hire.
- Minimum of 5 years of nursing experience, including at least 3 years in nursing leadership.
- Current Iowa RN license required; Illinois RN license required if practicing in Illinois.
- Current certifications:
- Basic Life Support (BLS)
- Advanced Cardiovascular Life Support (ACLS)
- Mandatory Reporter
