Schedule: Full time
Shift:Day (United States of America)
Address:601 E ROLLINS ST
City:ORLANDO
State:Florida
Postal Code:32803
Job Description:Shift: Monday - Friday, 8:00am-5:00pm
Location: AdventHealth Orlando, 601 East Rollins Street, Orlando, FL
- Acts as the primary point of contact for patients, addressing non-clinical questions and concerns.
- Provides information about appointments, procedures, billing, and general inquiries.
- Coordinates and schedules patient appointments, follow-ups, and referrals.
- Provides patients with information and resources about their care, including pre and post-procedure care, medication guidelines, and lifestyle recommendations.
- Maintains accurate and up-to-date patient records, including appointment details and communication logs.
Knowledge, Skills, and Abilities:- Team-centered leadership and facilitation skills; ability to interact appropriately with department/teams to facilitate process development, quality improvement, and interaction with patients/families and the specialty program team
- Strong organizational, communication, and customer relations skills; ability to communicate effectively with diverse populations
- Knowledge of insurance verification and authorization process
- Understanding of insurance requirements for scheduling medical tests
- Flexibility in prioritization; ability to multitask; critical thinking/problem solving skills [Required]
Education:- Associate's of Nursing [Required]
- Bachelor's of Nursing [Preferred]
Work Experience:- 5 years' experience as an RN
Licenses and Certifications:- Registered Nurse (RN) [Required]
Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/msy4mja2
Pay Range:$68,806.40 - $120,723.20
