Site: Brigham and Women's Faulkner Hospital, Inc.

Job Summary
Schedule: Full-Time | 40 Hours per Week

Shape the Future of Learning in Healthcare

The Professional Development & Training Manager is responsible for the development, implementation, and oversight of the organization's comprehensive learning and development programs. This role is dedicated to enhancing the knowledge, skills, and competencies of hospital staff while ensuring alignment with healthcare best practices, emerging industry trends, and regulatory requirements.

Working collaboratively with leaders and stakeholders across the organization, the Professional Development & Training Manager designs and delivers impactful learning initiatives that support employee growth, professional excellence, and organizational success.

Why This Role Matters

This position plays a critical role in fostering a culture of continuous learning and professional excellence. Through strategic training and development initiatives, the Professional Development & Training Manager helps ensure employees have the skills, knowledge, and support needed to provide exceptional service and contribute to the organization's mission and success.

Key Responsibilities
• Training Program Development & Learning Strategy
• Design, develop, and continuously update training programs tailored to the needs of both clinical and non-clinical staff.
• Assess workforce learning needs and identify skill gaps through regular evaluations and feedback mechanisms.
• Create and implement comprehensive training curricula that support organizational goals and foster continuous professional growth.
• Develop learning pathways that enhance employee knowledge, performance, and career development.
• Training Delivery & Facilitation
• Plan and facilitate engaging training sessions, workshops, seminars, and educational activities.
• Deliver instruction on topics including:
• Patient care practices
• Safety protocols
• Compliance requirements
• Leadership development
• Technology adoption
• Organizational initiatives
• Utilize a variety of instructional methods to maximize learner engagement and knowledge retention.
• Employee Onboarding & Orientation
• Lead and coordinate onboarding and orientation programs for new employees.
• Partner with department leaders to ensure successful integration into the hospital environment and role-specific training requirements.
• Promote a positive onboarding experience that supports long-term employee success.
• Program Evaluation & Performance Improvement
• Maintain accurate records of employee training, development activities, certifications, and educational progress.
• Monitor and evaluate the effectiveness of training initiatives and identify opportunities for improvement.
• Track employee development outcomes and performance enhancements resulting from learning programs.
• External Partnerships & Innovation
• Collaborate with external training providers, educational institutions, and professional organizations to expand development opportunities and resources.
• Research, evaluate, and implement innovative learning technologies, e-learning platforms, and educational tools.
• Stay current on industry trends, best practices, and regulatory changes to ensure training programs remain relevant and effective.

Qualifications

Required

• Current Massachusetts Registered Nurse License.
• Bachelor's Degree in Health Administration or Bachelor's Degree in a related field of study.
• 5-7 years of experience designing, developing, and implementing training programs in a healthcare or hospital setting.
• 2-3 years of Critical Care and Intermediate Care inpatient experience.

Preferred

• Master's Degree in a related field of study.
• 2-3 years of management experience.

Knowledge, Skills & Abilities

The ideal candidate will demonstrate:

• Strong understanding of healthcare industry regulations, compliance standards, and best practices.
• Excellent communication and presentation skills, with the ability to engage and motivate various audiences.
• Demonstrated leadership and team management abilities.
• Familiarity with learning management systems (LMS) and e-learning platforms.
• Strong analytical skills to evaluate training program effectiveness and measure staff development progress.
• A passion for continuous learning and a commitment to staying abreast of industry trends and advancing technology.

Additional Job Details (if applicable)

Join Our Team

If you are passionate about developing healthcare professionals, driving organizational learning, and creating innovative training experiences that make a meaningful impact, we encourage you to apply for this exciting leadership opportunity.

Remote Type

Onsite

Work Location

1153 Centre Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range
$117,707.20 - $171,204.80/Annual

Grade
8

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.