Associate's of Nursing required, Bachelor's preferred
3+ years of direct care management experience
2+ years of frontline nursing experience
Registered Nurse (RN) license required
Accredited Case Manager (ACM) or Certified Case Manager (CCM) preferred.
Responsibilities
Oversee daily operations of the Care Management department
Ensure compliance with documentation for discharge planning and regulations
Facilitate staff participation in multidisciplinary rounds
Monitor documentation and quality care adherence
Oversee care managers during a patient's discharge process
Collaborate with leadership to escalate care delays
Identify and act on process improvement opportunities
Manage escalations from care management staff and collaborate with care providers
Educate and reinforce protocols for staff orientation
Accountable for staff hiring, onboarding, and retention
Coordinate family and care team meetings for effective transitions
Perform additional assigned duties.
Benefits
Full-time schedule with day shifts
Located in Ocala, Florida
Opportunity to work in an inpatient, observation, and emergency department setting
Engagement in interdisciplinary care coordination
Comprehensive orientation and ongoing staff support.
Full Job Description
Schedule: Full time
Shift: Day (United States of America)
Address: 1500 SW 1ST AVE
City: OCALA
State: Florida
Postal Code: 34471
Job Description:
Oversees the daily operations of the Care Management department in inpatient, observation, and emergency department settings.
Ensures documentation and compliance for discharge planning, patient choice, and other regulatory requirements.
Ensures staff participation in daily multidisciplinary rounds and actively participates to optimize the interdisciplinary care coordination.
Monitors staff documentation, reports, and dashboards to ensure adherence to the company-wide standard processes and quality care.
Oversees care manager's providing the full discharge planning from admission to discharge, assuring high quality and timely care management interventions to avoid delays and unnecessary readmissions.
Collaborates with hospital leadership and executives to escalate pace of care delays and ensure daily progression of care and throughput.
Identifies process improvement opportunities and actively participates in interdisciplinary meetings to drive care coordination improvements.
Manages the care management staff's escalations of delays and complicated cases and collaborate with care providers within and outside of the hospital to find solutions to avoid unnecessary days in the hospital.
Educates and reinforces standard work with staff, ensuring orientation and competencies are completed effectively and efficiently.
Accountable for hiring, onboarding, and retaining staff, ensuring a highly productive and engagement team.
Oversees the coordination of family and care team meetings and ensures effective transitions of care and patient and family needs are met.
Performs other duties as assigned
Knowledge, Skills, and Abilities:
N/A
Education:
Associate's of Nursing [Required]
Bachelor's of Nursing [Preferred]
Field of Study:
N/A
Work Experience:
3+ direct care management experience [Required]
2+ frontline nursing experience [Required]
Additional Information:
N/A
Licenses and Certifications:
Registered Nurse (RN) [Required]
Accredited Case Manager (ACM) [Preferred]
Certified Case Manager (CCM) [Preferred]
Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/msy4mja2
Pay Range:
$77,758.69 - $144,624.32
About AdventHealth University
AdventHealth University is a private university in Orlando, Florida. It was founded in 1992 and is affiliated with the Seventh-day Adventist Church. The university offers undergraduate and graduate degree programs in various fields including nursing, radiography, and sonography. AdventHealth University is accredited by the Southern Association of Colleges and Schools Commission on Colleges.
